SOURCE: how can i reset my nintendo dsi password if it
On the pin screen, select I forgot.
On the secret question screen, select I forgot.
Check Inquiry Number – Call Nintendo Customer Service at 1-800-255-3700 and provide the inquiry number shown here, and the date that is set on your Nintendo DSi. You will then be issued a master key. Tap OK.
Enter the master key and tap OK.
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