Kenmore 24 in. 15933 Built-in Dishwasher Logo
Posted on Dec 30, 2008
Answered by a Fixya Expert

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We have a Kenmore Elite Dishwasher - Quietguard 8269645 - upper spray arm is not spinning, water level is not coming up ANY IDEAS WOULD BE APPRECIATED

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  • Master 15,935 Answers
  • Posted on Sep 30, 2010
Anonymous
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Joined: Dec 21, 2008
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Clean the inlet strainer and check the pump impeller.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Check that the water pumped on arms has enough pressure.
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Dishes are not clean

HI, there are three different reasons why this will occur in this type of unit. inspect these areas carefully.

1. Not enough water
If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

2.Clogged spay arms
There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

3. Water temperature is too low
To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher. Make sure the temp is proper.
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The upper sprayarm flows water but does not turn. Therefore dishes in upper rack are not geting cleaned.

i have a kenmore elite dishwasher model 665.16059400, i need a lower spray arm nut, nobody can find this part, i've been to sears and also to their on line parts department 3 times and have come up empty, the last time i was assured that the nut would be included with a new spray arm if i ordered one, it was not,i know the spray arm was made by whirlpool, is there anyone out there who knows the solution to this simple problem? does whirlpool have a cross referance model number i can use to find this part
Apr 29, 2009 • Dishwashers
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Lower spray arm is not rotating

call sears help line thewy have mech that can help
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Dishwasher spray arms don't spin & spray water

Could be a a couple different issues.. Not filling with enough water or food chopper broke or food chopper filter screen clogged.

Check water level:
Run the DW and wait for the main wash to start (water will fill. pause then complete fill) The water should be no more than 1/4 inch below the heating element. If not there..replace water inlet valve.

Inspect food chopper:
1. Remove lower spray arm and rear water supply tube to upper spray arm.
2. Remove torx screws that secure the sump cover.
3. Remove primary filter
4. Remove food chopper cover to expose the chopper assembly. Inspect for breakage or blockage.

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If you need further assistance, let me know
Regards,
reg501
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Dishes not getting clean

brittgee, there has been a number of service flashes on this model. One that has to do with the upper spray arm assy. Complaint is poor washability; gritty glasses, food redeposited on glasses, especially in the corners. They redesigned the upper spray arm to improve water spray to all corners of the upper rack. The new part number is 8269022. They also redesigned the third level spinner for more consistant rotation and better washability. This was also under a service flash. Part number.8193768. Other reasons for poor wash would be; low water temperature, rinse aid disp. not working, loading etc. Catriver...post back.
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