Kenmore Dishwashers - Recent Questions, Troubleshooting & Support

Hello Neil,

You may just need to reset the washer having cleared the error code. This can be done by holding the PROG button for about 3-5 seconds.

The snowflake is the rinse aid warning light and the tipping cup with the S is the low salt warning light. These shouldn't be related to the problem and should disappear when they are refilled.

If holding the PROG button doesn't reset the washer, you need to check whether any water has leaked under the washing compartment. Either remove the kick-plate under the door and check for water visually or pull the washer out from under the counter and tilt it backwards about 45 degrees. The washer is heavy and the bottom can slide out when you do this, so get someone to help you if possible. It's also a good idea to put some old towels on the floor under the back of the washer to catch any water that drains out.

Please try this then let me know if you need further assistance. You didn't specify a model number, but from the description, I'm assuming this is the KDW12ST3A? You can reply to me by clicking on "Add a Comment" below your question.


Kenmore 15762... | Answered on May 08, 2019

I don't know that I would call it "normal", but it's certainly not surprising. The typical life span of any major appliance is probably in the neighborhood of 12 to 20 years, and electronic components are often the first to fail. Watch for a sale on a new dishwasher (especially a model that may be a year or two old) and dig out your wallet.

Kenmore... | Answered on Apr 26, 2019

All dishwashers have a switch of some kind to stop them running with the door open, this is most likely the fault .

Kenmore... | Answered on Mar 17, 2019

The buttons must be pressed in the following order: "Heated Dry," "Normal Wash," "Heated Dry" and "Normal Wash." After pressing the buttons, your Kenmore dishwasher will begin a short, 12 minute test cycle and reset the control panel.

Kenmore... | Answered on Feb 24, 2019

If you want to reach the back, you probably have to pull out the machine.
it's usually screwed into the underneath of the counter, so if you open the door and look underneath the edge of the counter, you should see where are the screws.
just be careful not to drop them into the machine while you hold the door ajar and unscrew them.

Kenmore... | Answered on Feb 14, 2019

this may not solve the cause of the problem, but may by-pass it:
can you try to use pucks with the rinsing agent already included in it ?
I ask this because we had water remaining on the dishes, and realized we had not filled the rinse agent reservoir for a while, and also had stopped using pucks which contained some rinse agent already. There was water streaking down on the front door under the vent opening. I almost dismantled the door unnecessarily until I realized that the problem was caused by lack of rinse agent (none in reservoir and none in pucks). I know they say you should test if the vent fan motor works, but it is so quiet that you can’t tell for sure. So I would try to ensure that there is rinse agent present during wash by using the detergent that contains some. Cleaning the reservoir and its tubing (I.e.: dismantling the door...) should be a last resort.

Kenmore 15879... | Answered on Feb 14, 2019

Sounds like you need to contact Sears service. There is a chance that they re-designed the rollers if having them brake was an ongoing issue. The metal replacements might be something that needs to be retro fit to your rack.

Kenmore... | Answered on Feb 14, 2019

Not finding what you are looking for?
Kenmore Logo

6,026 questions posted

Ask a Question

Usually answered in minutes!

Top Kenmore Dishwashers Experts

Fred Sops

Level 2 Expert

351 Answers


Level 3 Expert

1234 Answers

D. E. Hev

Level 3 Expert

1187 Answers

Are you a Kenmore Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides