Question about Kenmore 24 in. 15933 Built-in Dishwasher

2 Answers

Dishes not getting clean

My Kenmore Elite Model 15933 dishwasher has gradually been getting worse at cleaning the dishes. It is 5 1/2 years old. When new, we didn't even have to rinse the dishes. Now it is a struggle to get one load completely clean after rinsing. We checked the upper spray arm and it appears to be clean, nothing on the mesh screen below the lower arm, no standing water, just soap still in the dispenser, and a white filmy residue on everything in the top rack. Of course this came to a head after Thanksgiving dinner when I had loads of dishes to wash. I had to rewash everything by hand. I ran a quick wash load with only glasses in the top rack to see if I could see anything, opened the door several times, and tried to see if water was getting to the top rack, but nothing different. Could use some help. This is not the only Kenmore Elite problem we have had - unfortunately we own many Kenmore Elite products and they have all failed.

Posted by Britt Gastreich on

  • 3 more comments 
  • Britt Gastreich Nov 26, 2006

    We tried running the dishwasher again last night. Water comes in and is pumped out with no problem. We think the spray arms are not rotating, although water is coming out of them. Is it possible that this a pump/impellor problem? The pump pumps the sump dry, but not enough pressure to turn the arms?? Is there some test we can try? We have taken everything apart that we can get to short of the motor assembly and nothing is clogged. If we determine that it is the pump, can we replace it ourselves?

  • Britt Gastreich Nov 26, 2006

    We definitely have hot enough water - just replaced our water heater and the unit senses the temperature, the rinse agent dispenser seems to be working - also has a sensor for when it is empty.

  • Anonymous Aug 19, 2008

    our dishes are not fully dry after complete wash. we have water and water droplets standing in the dishes though they are placed facing down in the racks.i need a solution for this to get fully dry condition dishes after wash. the washing is clean though.

  • jalaludean May 23, 2009
  • Anonymous Mar 31, 2014

    Top rack is falling out or off sliding runners



2 Answers


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers

Brittgee, there has been a number of service flashes on this model. One that has to do with the upper spray arm assy. Complaint is poor washability; gritty glasses, food redeposited on glasses, especially in the corners. They redesigned the upper spray arm to improve water spray to all corners of the upper rack. The new part number is 8269022. They also redesigned the third level spinner for more consistant rotation and better washability. This was also under a service flash. Part number.8193768. Other reasons for poor wash would be; low water temperature, rinse aid disp. not working, loading etc. back.

Posted on Nov 25, 2006



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 500 questions.

  • Expert
  • 677 Answers

There is a new product out that filters the water going into your dishwasher. it works great and my dishes look fantastic. they use to look dirty with a white film on them. after the first load when i hooked up the dishwasher filter my dishes looked brand new. it is affordable and works everytime. you can get it at

Posted on Apr 12, 2008

  • Mike Jun 01, 2008

    the problem is hard water i bet. there is a new product out that actually filters the water going into your dishwasher. this i think is awesome becasue who knows whats in the water cleaning the dishes you eat and drink with. my dishes use to be white and spotty and after the first load with the filter they came out spotless. you can get it at you will be glad you did. oh it goes under the sink and is small and affordable.



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kenmore elite ultra wash 4-5 years old. Only a portion of our dishes are getting clean -- it seems like not all the jets are working for the top load. This happens even when there are just a few dishes on...

Solution> Please on the sprayer spindles there are little holes that will buildup a soap substance around it. Take a wire and clean them or run vinegar through it on a regular watcher run and that will improve it but not all together fix it.


Oct 14, 2010 | Dishwashers

1 Answer

My Kenmore Elite works fine but I am finding a strange orange film collecting on the racks, and creeping onto everything. I clean it and it comes back. Occassionally the dishes end up with a white film...

Do you have a water softener? if so it may need servicing. If your in a rural area and have your own well, you may have what is called red water iron, depending on the amount your softener should take care of this if working properly.

Sep 11, 2010 | Kenmore 24 in. 15933 Built-in Dishwasher

1 Answer

Dishes r not getting clean all the way. What to do?

Check your heating element..

Dishwasher2_bing.gif Problems The Heating Element not Working

Dishwasher2_bing.gif Maintenance


Asker's Testimonial " expanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

Aug 02, 2010 | Kenmore 24 in. 15933 Built-in Dishwasher

1 Answer

Kenmore Elite Dishwasher not cleaning well


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...

Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance



Jun 16, 2009 | Kenmore 24 in. 17482 / 17484 / 17489...

1 Answer

Kenmore elite dishwasher does not dry

one of the buttons on the door will give u heat, just push that button

Apr 19, 2009 | Kenmore 18 in. 14432 / 14439 Built-in...

1 Answer

Kenmore Elite dishwasher 655.16463300 not cleaning dishes

The inlet screen is at the bottom of the unit. Clean it out and re-try.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Apr 08, 2009 | Kenmore 24 in. 16463 Built-in Dishwasher

4 Answers

NO Clean Dishes

dear sir this may be the problem  Dishwashers usually run on 115-volt or 120-volt power. The water they use comes directly from the water heater, and wastewater is drained into the sink's drainpipe. The dishwasher is not connected to the cold-water supply. For best dishwashing results, set the temperature control of the water heater to no less than 140 degrees Farenheit. Water cooler than this usually doesn't get the dishes clean, unless your dishwasher is a newer model that preheats incoming water. The water shutoff for the dishwasher is typically located below the adjoining sink.
Caution: Because the dishwasher is connected to both the plumbing system and the electrical system, you must consider both systems when working on this appliance. Before doing any work on the dishwasher, make sure the unit is unplugged or the power to the unit is turned off, and remove the fuse or trip the circuit breaker that controls the circuit at the main entrance panel or at a separate panel. Shut off the water supply to the dishwasher at the shutoff in the basement or crawl space under the

Sep 11, 2008 | Kenmore 24 in. 17482 / 17484 / 17489...

1 Answer

Kenmore dishwasher series #168790 not cleaing dishes

Please clean filter in the bottom of the machine.
Even can clean out the pump. than start a wash empty and as soon as it has filled up put 3 cups of vinegar in the machine. Let it run on hot.
this should fix the problem
Also please take out the arms and make sure all the holes are not obstructed.
This is a simple way of cleaning but effective

Apr 26, 2008 | Kenmore 24 in. 15933 Built-in Dishwasher

Not finding what you are looking for?
Kenmore 24 in. 15933 Built-in Dishwasher Logo


Ask a Question

Usually answered in minutes!

Top Kenmore Dishwashers Experts


Level 3 Expert

3063 Answers

Cindy Wells

Level 3 Expert

6259 Answers

Paul Carew

Level 3 Expert

3538 Answers

Are you a Kenmore Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides