Printing Problem while printing on 12×18 paper. Printing at the bottom of the paper and one side is cropped i.e. means output doesn't fit on media. Even if when i have selected fit to page option in printing option of coreldraw etc. please tell me the solution if there is.

Hi Pedro,
This means the printing paper maybe stuck.

• Turn the printer off and on.This sometimes clears jam automatically.In case it doesn't:-
  
• You need to gently pull the paper out from the rear tray or from the output slot.
• In case it tears,turn the printer off and open the printhead cover and remove the papers carefully not to touch anything inside.Close the cover.
  
• Load printing papers again and press RESUME on the printer to print queued print jobs.

Hope this helps.Thanks!
Please rate this answer.

Here are the instructions for duplex printing.

The duplex printing function allows you to print data on both sides of a sheet of paper.

The procedure for performing duplex printing is as follows:

1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.

3. Specify Staple Side.

The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.

4. If necessary, click Specify Margin... and set the Margin width.

5. Click OK.

If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.

If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note

Duplex Printing is unavailable when:

- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.

- Poster Printing is selected from the Page Layout list.

When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.

You can download a users manual for your MX310 at

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Please rate this solution. Thanks.

I thought maybe you have the paper size set to Landscape rather than Portrait. If not, then you might look at:

http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#ServiceAndSupport

I did some searching on that site and it yielded the hlep below which may give you some help.


Issue: How do I set my printer so my printout fits the paper size I am using?
Solution: Use the recommended Print Area MP240

Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins.
Recommended printing area (dark blue):
Canon recommends that you print within this area. ()
Printable area (light blue):
The area where it is possible to print. ()
However, printing in this area can affect the print quality or the paper feed precision.

Note
Borderless Printing
By selecting the Borderless Printing option, you can make prints with no margins.
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
For Borderless Printing, use the following paper.
- Glossy Photo Paper "Everyday Use" GP-501
- Photo Paper Glossy GP-502
- Photo Paper Plus Semi-Gloss SG-201
- Photo Paper Pro Platinum PT-101
- Photo Paper Plus Glossy II PP-201
-Photo Paper Pro II PR-201
- Matte Photo Paper MP-101
Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in printouts with altered color hues.
Borderless Printing on plain paper may result in printouts with reduced quality. Use them only for test printing. You can perform Borderless Printing on plain paper only when printing from your computer.
Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
See A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide.
See Letter, Legal.
See Envelopes.
A5, A4, B5, 4" x 6", 4" x 8", 5" x 7", 8" x 10", Wide
Size
Printable Area (width x height)
A5*
5.56 x 7.95 inches / 141.2 x 202.0 mm
A4
8.00 x 11.38 inches / 203.2 x 289.0 mm
B5*
6.90 x 9.80 inches / 175.2 x 249.0 mm
4" x 6" / 10 x 15 cm
3.73 x 5.69 inches / 94.8 x 144.4 mm
4" x 8" / 10 x 20 cm*
3.73 x 7.69 inches / 94.8 x 195.2 mm
5" x 7" / 13 x 18 cm*
4.73 x 6.69 inches / 120.2 x 169.8 mm
8" x 10" / 20 x 25 cm*
7.73 x 9.69 inches / 196.4 x 246.0 mm
Wide*
3.73 x 6.80 inches / 94.8 x 172.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area
Letter, Legal
Size
Printable Area (width x height)
Letter
8.00 x 10.69 inches / 203.2 x 271.4 mm
Legal*
8.00 x 13.69 inches / 203.2 x 347.6 mm

* This page size can be used only when printing from your computer.
Recommended printing area
Printable area

Envelopes
Size
Printable Area (width x height)
European DL*
4.06 x 7.12 inches / 103.2 x 180.8 mm
US Comm. Env. #10*
3.86 x 7.96 inches / 98.0 x 202.1 mm

* Envelopes can be used only when printing from your computer.

Recommended printing area

Yes it is possible, you have to manually flip the paper.

1. Select 'Properties' from the Print dialog.
   
   Note: Properties may be indicated as Advanced, depending on the application software.
   
   
2. Click the Page Setup tab.
   
   
3. In the Printing Type section, select 'Normal-size Printing', 'Fit-to-Page Printing', 'Scaled Printing', or 'Page Layout Printing'.
   
   
4. Select 'Duplex Printing'.
   
   
   
   
   Note: When a media type other than Plain Paper, Photo Paper Plus Double Sided, or Postcard is selected in the Media Type menu, duplex printing cannot be performed.
   
   
5. Specify Staple Side.
   
1. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
   
2. Click the Staple Side drop-down arrow and select the setting. If you want to change the setting, select another value from the list.
   
3. If necessary, click Specify Margin... and set the Margin width
   
   
6. When the setting is completed, click the OK button at the bottom of the window.
   
   
   
   
   Note:
   If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
   The document will be printed on one side of a sheet of paper when printing starts. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
   
   If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
   The document will be printed front and back alternately for one sheet at a time, when printing starts. Load the paper according to the displayed messages.
   
   
7. You will be prompted, while printing, to remove the printed page and reload it in the ASF.
   
   
   
   
8. Dependent on the number of pages to print, you will need to repeat step 7 until all pages have printed.

The printer will not print as long as the paper output tray is closed.

1. Open the Paper Output Tray (2).
   Put your finger in the rounded indent beside the Paper Output Tray and open it gently.
   
   
2. Open the Output Tray Extension (3).
   Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.
   
   
3. Adjust the position of the Paper Thickness Lever (4).
   Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper.

The MP610 does support duplex printing.

Duplex Printing

The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
Performing automatic duplex printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window, check the Duplex Printing check box, and confirm that Automatic is checked.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. When printing a document that has small margins, click Print Area Setup... and set the print area.
When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page.

To print without reducing the page:
Select Use normal-size printing.
To reduce the page slightly during printing:
Select Use reduced printing.
4. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
5. If necessary, click Specify Margin... and set the Margin width.
6. Click OK.
Duplex printing will be started.

Performing duplex printing manually
You can perform the duplex printing manually.
1. Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note Duplex Printing is unavailable when:
- A media type other than Plain Paper, Photo Paper Plus Double Sided or Hagaki is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during the time. You can change the Ink Drying Wait Time at Custom Settings on the Maintenance tab of the printer driver.
When you perform the automatic duplex printing for Hagaki, print an address first and then print your message.
Tip If you select Photo Paper Plus Double Sided for Media Type on the Main tab, the Duplex Printing check box on the Page Setup tab is not checked automatically. To perform duplex printing, check the Duplex Printing check box.
If the Media Type dialog box appears when performing borderless printing during duplex printing, select Plain Paper or Photo Paper Plus Double Sided.
When performing the automatic duplex printing, do not use any plain paper smaller than A5. Also, do not select any type of paper other than Plain Paper, Photo Paper Plus Double Sided or Hagaki at Media Type.
Photo Paper Plus Double Sided is highly recommended for printing photographs on both sides of a page.
If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab.

Use Fit-to-Page Printing (Windows) The Fit-to-Page function automatically resizes the image to fit the size of the page being used. Letter size image data, for example, will automatically be printed on 4" x 6" size paper. Paper sizes larger than the printer can handle will be available on the Page Setup of the printer driver but will not print unless the Fit-to-Page function is enabled. Note: The Fit-to-Page Printing function is not available when Borderless Printing is selected.

1. Access the printing preferences by opening the printer Properties / Preferences:
   
   For Windows Vista
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
     
   For Windows XP Home Edition
   
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
   
   For Windows XP Professional Edition
   
   • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
   
   For Windows 2000/Me/98
   
   • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
   • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
     
     
2. Click the Page Setup tab.
   
   
3. Specify the 'Fit-to-Page Printing' settings.

(1) Select Fit-to-Page Printing.

(2) Select the size of original document created in application program. Paper sizes larger than the printer can handle will be available.

(3) Select the actual size of print media.

Click 'OK'.

I hope it helps!!!

Issue: "The selected paper size is not supported by your printer..." appears after selecting the Paper Size in the printer driver.
Solution: Use Fit-to-Page Printing (Windows)

Use Fit-to-Page Printing (Windows) The Fit-to-Page function automatically resizes the image to fit the size of the page being used. Letter size image data, for example, will automatically be printed on 4" x 6" size paper. Paper sizes larger than the printer can handle will be available on the Page Setup of the printer driver but will not print unless the Fit-to-Page function is enabled. Note: The Fit-to-Page Printing function is not available when Borderless Printing is selected.

1. Access the printing preferences by opening the printer Properties / Preferences:
   
   For Windows Vista
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
     
   For Windows XP Home Edition
   
   • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
   
   For Windows XP Professional Edition
   
   • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
   • Click your right mouse button on the listing for your printer, and then select 'Preferences' from the menu that appears.
   
   For Windows 2000/Me/98
   
   • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
   • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.
     
     
2. Click the Page Setup tab.
   
   
3. Specify the 'Fit-to-Page Printing' settings.
   
   
   
   
   (1) Select Fit-to-Page Printing.
   
   (2) Select the size of original document created in application program. Paper sizes larger than the printer can handle will be available.
   
   (3) Select the actual size of print media.
   
   
4. Click 'OK'.
   
   

Set Duplex Printing (Windows) For details on how to set duplex printing, see below: 1. Select 'Properties' from the Print dialog. Note: Properties may be indicated as Advanced, depending on the application software. 2. Click the Page Setup tab. 3. In the Printing Type section, select 'Normal-size Printing', 'Fit-to-Page Printing', 'Scaled Printing', or 'Page Layout Printing'. 4. Select 'Duplex Printing'. Note: When a media type other than Plain Paper, Photo Paper Plus Double Sided, or Postcard is selected in the Media Type menu, duplex printing cannot be performed. 5. Specify Staple Side. 1. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. 2. Click the Staple Side drop-down arrow and select the setting. If you want to change the setting, select another value from the list. 3. If necessary, click Specify Margin... and set the Margin width 6. When the setting is completed, click the OK button at the bottom of the window. Note: If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab: The document will be printed on one side of a sheet of paper when printing starts. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side. If Photo Paper Plus Double Sided is selected for Media Type on the Main tab: The document will be printed front and back alternately for one sheet at a time, when printing starts. Load the paper according to the displayed messages. 7. You will be prompted, while printing, to remove the printed page and reload it in the ASF. 8. Dependent on the number of pages to print, you will need to repeat step 7 until all pages have printed. Back to Top