Kenmore 24 in. 16032 Built-in Dishwasher Logo
Mark Neubert Posted on Sep 05, 2006
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Whining main motor

About a day after this thing went out of warranty it started making a whining noise when the main motor is running. In the months that have passed it seems to be getting louder. Should I replace the motor, the impeller, or something else. I am very disappointed in this product - and Sears

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  • Mark Neubert Sep 05, 2006

    66516032401 FS0505886

    Last time we checked (sometime last year), this unit was not on the recall list. I'd be tickled if that has changed since.


    A sincere thanks for your interest

  • Mark Neubert Sep 21, 2006

    To be fair to Sears I need to post a follow up. Turns out the motor was bad. The seal had leaked just enough to destroy the bearing. Sears came out and replaced it free of charge, parts and labor. Customer service found a way to extend warranty coverage. I suppose we got lucky and finally found a sympathetic set of ears.

    Thanks for all the helpful input.

  • Anonymous Nov 23, 2007

    I have the same problem. Motor is whinning, cleaned out chopper and screen, still have the noise. I also noticed where water drops had formed on the bottom of the motor indicating that the seal has failed and allowed water to destroy the motor bearings. This is a total piss off because our last dishwasher lasted over 10 years and this one is just out of warranty and need a new motor. Very disappointed. However I did find the motor on ebay PN 8534942 for $47.99 and I'm very strongly considering buying it and changing the faulty motor rather than the complete assembly for $175.00.

  • Anonymous Nov 23, 2007

    Sorry forgot to tell you model number 665.16032402

  • Anonymous Dec 21, 2007

    Exactly the same. Mild whine appeared at month 11 of warranty. Didn't think much of it. Now, at month 16 (after 12 month warranty), motor is so loud you can't carry on a discussion while it's running.



    Scheduled Sears repair for January, but was told minimum charge would be $65. Contacted customer service about warranty and they said I am responsible for repairs after the warranty was up and that I should have bought a service contract. I'm hoping the repair person will have a better answer.

  • Anonymous Nov 04, 2008

    I had the same failure on my DW. The seal had leaked and destroyed the front bearing on the motor. It did make plenty of noise before it went for at least a year. It lasted about 5.5 years total. I will put this appiance on a maintainance schedule and check that seal now about every 2 years. Shopped around for a new part here on the 'ney and am seeing one for about $110. Very poor design that doesn't last. Oh well. Joe

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The next time this bearing goes I will destroy this POS!!! And go right back to Sears and buy another and ***** and moan when it screws up!!! LOL! I'm gettin alittle jumpy...it's been over two years since the last bearing failed.

A

Anonymous

Problem is with the main pump motor bearing. Water leaking from the face seal enters the front bearing. After some time, the bearing wears out bringing on the loud noise. The motor is easy to remove but the bearing requires some time to remove. I did not have access to a press so I ground off the bearing an replaced it with a shielded 8mmx22mm type. Grainger p/n 1L001. The part is only $9 compared to over $200 for a replacement motor. It takes some time and disassembly of the dishwasher can be difficult but take your time and be ginger with the parts. The root of the problem seems to be the impeller. It screws onto the motor shaft and seems to work loose after time. Since its tightness compresses the face seal, when it loosens water can seep. No way to lock it in place after tightening. Weak design point.

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Blueweals, on model number 66516032400 and 66516032401, there was a motor safety recall. I don't know if your model number starts or ends with these numbers, but I'm assuming so. If so, you should have had the motor replaced under a recall because of a potential fire hazard. Post back with a full model number and serial number and I will let you know if your dishwasher was included in this service flash...Catriver.

  • Anonymous Sep 05, 2006

    That's the model number but the serial number does not qualify. About the only thing you can check is the chopper which is under the filter screen and the motor. Sounds more like a motor issue to me. Part number for the sump and motor assy. 8535150. The job is not that hard, replaced many before..part should come with instructions...Catriver.

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