Question about HP Pavilion dv6000z Notebook

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Usb Ports problem

Hello friends,
my usb ports for hp dv6345us are not working and it tries to load a driver for each and every external device i try to access and even if i get their drivers it still wont accept them it will say they are not authenticated or not trusted

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  • 35 Answers

Is this your personal computer or is it a company computer that is joined to a domain?

Some companies set policies to ban USB usage to protect their data.

If you have the administrator user password try to login with that and see if you can access your USB device.

Posted on Oct 27, 2008

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There are few things to remember using USB.
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  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
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I think it will fix.
Please let me know your feed-back.

Thanks
Iqbal

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