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Power on but fridge/freezer not working (only lights)

It has been freezing up excessively in the freezer section for months plus the compressor working nearly all the time. The repair engineer would defrost it and the same problem would re-occur.It started making a dreadful noise from the compressor, the engineer fixed it again then the fridge freezer just stopped working completely (except for lights so it still has power). The engineer said that the only things left to replace is the board behind the fron display panel and that to access it he would "have to destroy" the front of the fridge as it has been "glued on". I haven't glued it on so assume this has been done in the factory. I don't have much confidence in this guy from previous visits so not sure if he is correct? Can you help?

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FRIDGE PART OF FRIDGE/FREEZER IS FROZEN

Posted on Jan 05, 2009

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Yes, boards may need replacing, but not at the expense of the door, apparantly your "engineer" would rather work on older models that may require a hammer. Best advice would be given knowing the make and model number of your unit. A professional should be able to diagnose the board processes as well as the compressor in a short amount of time. Check the defrost heater (after pwr is restored to unit) for the freezer side (placement depending upon model) for continuity (basically a heating element for the evaporator coils - which will freeze without defrost). Proper defrost will help lessen the load on the compressor. Check the overload relay on the compressor itself for failure and replacement of relay. Have the unit defrosted, svc defrost htr, thermostats/thermolinks , compressor, before checking computer board operations.

Posted on Oct 30, 2008

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Hotpoint FZ175G red warning light comes on freezer still freezing after reset light comes on again after a couple of hours


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Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

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Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.

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Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for cold control and air deflector As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control.
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