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Your Duplex unit is not connected properly. Check the connector and ensure it is all the way in. Also check your Document Feeder connector while you at it.
You need to call Rich, and tell them what service call you get. They will tell you exact, what to expect. If you can solve the problem yourself, they will tell you, but most likely they will tel you you need a service technician.
Communication timeout error between
SBCU and duplex unit
650 B
The SBCU cannot receive a response
within 1 second from the duplex unit.
ā¢ Serial line connecting SBCU and
duplex unit unstable
ā¢ External noise
ā¢ SBCU board and duplex main board
connection defective or loose
ā¢ Duplex main board defective
ā¢ SBCU board defective
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