Question about LG WM3677HW 3.7 cu.ft. Front Load Washer and Dryer

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Water Remaining in Drum "OE" info in the screen comes on

Water in the Drum I've run the cycle after cleaning the filter out and I reversed flushed water from the drain line through...I think the problem is between the drum and the front left clean out area. There must be something blocking it...Ok now the really good stuff, my wife washed a couple of matts we had laying in the bathroom..Problem is they were old and the backing on the matts came off, so thats what is clogging it up where I can't see. So can you help me, thanks...

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  • Anonymous Jan 03, 2009

    tub will not drain. I have cleaned the drain filter. The water circulation nozzle had a small hair ball that I removed. The water flows well out of the drain hose when I drain it. The drain filter is clean but I continue to get the OE error. I have WM3677HW

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  • 640 Answers

Its a filter in the sump...under the tub theres a rubber sump with a plastic filter inside..its a tight squeeze but it comes out...remove and clean..

Posted on Dec 25, 2008

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The door should be locked closed when a cycle begins.. That may be part of the problem.. however here is a link to the service manual for you to examine Note that page 7 shows the whereabouts of the filter,..Page 10 shows how to test the door locking system as well as drum fwd and reverse rotation...and how to drain the remaining water in the tub with the hose... http://136.166.4.200/contents/Laundry/WM2688/WM2688_Service_Manual.pdf

If you have never cleaned the filter then there is a good chace it is blocked up and water cannot drain in the normal manner so I would examine and address that first. If I've helped you resolve your problem, please input the appropriate rating .. Good Luck...

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