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inside the compressor body there are springs which sometimes break and allow the motor to knock against the outer enclosure. There is no fix for this as the system is sealed, short of replacing the compressor. Not a problem with operation, but quite distracting. On another note, if the freezer compartment is beginning to freeze up or the fan blade was installed too far back on the shaft, this could also cause noise. (it will only make the sound in the freezer compartment when the fan is running if this is the case). Hope this helps.
So your refrigerator section is cooling fine ? When the compressor motor is running and you open your freezer, is the fan running ? You might need a simple fan replacement - The most costly repairs to a refrigerator is usually the compressor - as long as your compressor is running and you have cooling, the other most common problems are control board faults, evap fans, defrost timers, all of which can be fixed.
Is your freezer iced up when this happened - turning the refrigerator off and unplugging it, try removing the back panel of your freezer and locate the fan - look for anything obstructing the blades - maybe ice or other......otherwise you may need this serviced.
Is it worth it ? It depends - how much did you nitially pay for this ? How long have you had it ? How much are estimated costs for the repair - if the problem is one thing needing replaced and doesn't cost you a lot of money, yes it is worth it.
When the compressor is running, two fans should be running. One inside the freezer compartment that moves air over the evaporator coils. The other is under/behind the fridge that cools the condenser coils.
If the fan on the condenser coil (the one under/behind the fridge) stops working, the system cannot dissipate the heat from those coils, and thus cannot sufficiently cool the inside of either the freezer nor fresh food compartment.
On mine, when the condenser fan failed, I noticed right away. The front face of the wall separating the compartments became very hot. Extremely hot.
Apparently the refrigeration system is designed so that waste heat keeps condensation from forming where the magnetic gaskets on the door need to seal. When the condenser fan failed, there was too much waste heat (because no heat was being dissipated from the condenser coils by the fan), thus making that gasket-sealing area very hot.
If it is your condenser coil fan, you can relieve the problem temporarily by removing the bottom back panel from the fridge and aiming a box fan (a regular room or window fan) at the condenser coils. This will circulate air over the coils, thus removing heat from the coils.
Sounds like the evap fan is not running. The fan takes cold air from the freezer to cool the refer compartment. If the freezer is cold the compressor is running. Generally the freezer will stay cold since the cooling coils are there but it must have the fan working to get the air up to the refer area. Pull everything out the freezer and take the back panel off to view the coils and fan, etc. It's a simple easy job to change the fan. If you find the coils are a total block of ice then it's another problem... the defrost cycle isn't working. Sooo... see if the fan is running in the freezer compartment first.
for fan location, item 18 is the fan motor. Let us know what you find out.