Bushnell GPS - Page 7 - Recent Questions, Troubleshooting & Support

You can navigate yourself around the device using this manual. This is the manual for backtrack 5 but they work the same way. Here is the link to the manual: http://www.bushnell.com/manuals/gps/360210_BackTrack_Point5_6LQSG_Web.pdf
I hope you find this manual useful. You can call back for more assistance if that does not help you.

Hi,

You can download and print the instruction manuals in PDF format by clicking these links:

Quick Start Guide

Full Operating manual

Adobe PDF Reader is required to view the manual. Download Adobe Reader

Hope this helps. Kindly let me know if you have any difficulty in downloading the manuals.

Thanks for using FixYa.

Hey!

From Bushnell's website:

The internal rechargeable battery is encased within the sealed shell off the Bushnell Neo. Any attempt to gain access to the battery will result in damage to the device and void the manufacturer's limited warranty. If the internal battery in your device requires service, please contact Bushnell Technical Support.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Best regards,
Pelu.

Hi,


This is definately a clear indication that the battery needs to be repalced. Its showing that its fully charged when its not getting any charge at all thus not powering up when removed from the charger. This could also be causing the problem pertaining to you first question about the blank screen with the vertical black like.



Regards.

Hi. Heres a link for your gadget. Removing the battery compartment is included in this link.

Doesn't exist. A real shortcoming on Bushnell's part.

Disconnect your PC from the Internet and try again. That trick worked for me.

You can to most generic GPS devices... try austech for a list of autorun exe names that you can put on the sd.

This seems to be a problem on PCs using Windows 7.

Solution:

1) Click on your Start Menu
2) Select Computer
3) Open Local Disk C.
4) Open Program Files
5) Open Bushnell
6) Open Neo Sync
7) Open Native
8) Delete IGolf.lck
9) Close out of everything, restart your PC, and attempt to launch the Sync Application again when your computer has started back up.

If the above fails to solve the problem, you need to install a new USB driver. Contact iGolf at 858-300-5513 and they will email you the PL2303 Prolific Driver.

I've had the same problem today and found the following advice:

Solution:

1) Click on your Start Menu
2) Select Computer
3) Open Local Disk C.
4) Open Program Files
5) Open Bushnell
6) Open Neo Sync
7) Open Native
8) Delete IGolf.lck
9) Close out of everything, restart your PC, and attempt to launch the Sync Application again when your computer has started back up.

If the above fails to solve the problem, you need to install a new USB driver. Contact iGolf at 858-300-5513 858-300-5513 and they will email you the PL2303 Prolific Driver.

I downloaded the driver from
http://www.prolific.com.tw/eng/downloads.asp?ID=31
rather than send an email and now have it working on XP, Vista and windows 7 starter.

G.

http://www.bushnell.com/products/gps/download/?CFID=12667636&CFTOKEN=6f67737ba0be0092-E797CBEF-EE40-83BC-D6E86BEC8A141CF8&\
Register and login at above link.
That is where you can download available map updates.
Thank you,
lee

Here is the link to Driver Detective Contact page:

http://www.drivershq.com/Contact.aspx

They also have a phone number! If you can't locate a way to temporarily turn off Driver Dective, ask them. Once it's turned off, you should be able to D/L your drivers and install them.

the same thing happened to my bushnell nav500 gps. Use a pencil point and do a soft reset. I did this and everything came back and it hasnt been any problems since.

Have you tried to reset the unit?