When the display is cracked Sony charges a dud fee in additional to the cost of the replacement panel that is about the same price or more than the replacement LCD panel. They can't refurbish a defective. Add to that about $400 for in-home labor, then taxes and the repair will cost the same or more than a new TV. Example, $1200 panel cost, $1500 non-return of rebuildable dud, $400 labor, Taxes = $3300+
If you could replace the panel yourself, all you would save is the labor cost and the tax on labor charges.
Basically if any flat panel screen (LCD or Plasma) is physically damaged, the TV set is junk. They do make pretty abstract art pieces though. You could sell the whole set for parts on Craigslist or eBay, but don't expect to get much.
Thanks devan - that is what I expected but feared.
Considering that a replacement is $1000+, how much is the repair?
Are the parts available to a consumer?
Can I fix it myself? [I am a computer hardware tech and replace laptop LCD's.]
The first layer of your TV is actually a screen guard and in most cases a anti-glare guard .Whats broken is your actually LCD Panel, which I hate to say is not cost effective to replace, and it will need to be replaced. I had another customer recently who had the same issue with Wii tennis. You should be able to press in on the panel where its broken and the picture will seem fine aside from the crack, but the TV will need to be replaced.
Message me back if you care for any suggestions on a new TV. Have a great day.
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