I cannot scan using hp officejet j5783 all in one message reads "the scanning software could not be found, or your scanner is not connected. Make sure your scanner and scanning software are properly connected" Kobus

when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

After placing the document in HP offficejet pro L7590 then I pressed scan to computer then ok the reply no scan options

scan with unother programm,photoshop or ACDsee

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.

Post / thumbs / testimonial are welcome!

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).


If you need more help come back.Post / thumbs / testimonial are welcome!

have you installed the hp software

go to www.hp.com and download a new driver of your scaner for xp

download it from this link


http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3301296&lc=en&cc=us&dlc=en&lang=en&cc=us

OR

http://www.printcountry.com/drivers/HP_OFFICEJET_J5783_DRIVER_DOWNLOAD.htm

This is a known issue with HP printers. Do not worry, if you get this message that the scanning software could not be found the please go to the link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

Select the Operating System.
From the list select. ... HP Full Feature Software and Drivers

Then scroll down to the 3rd option......
Click on Download only >> Save the file to the desktop.
Start installation and make sure that the Printer is not connected using the USB cable to the computer.

While installing, you will get the option to connect the printer. Do not connect the printer.
Select the option "I will connect it later". Go next the installation will be complete.

After the installation is complete...leave the CD inside the computer.

Connect the computer and the printer.
It will show you the configuration window.
Wait until you see the "Start using the device" option.
Click on "Start using the device".
You should see the solution center window now.

If it is succesfull. Try scanning using the Solution center.
If it is succesfull, you can now scan using the printer as well.

Try it and let me know if it works and please let me know your issue in detail.

Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Fax and Scanning .
4. Click New Scan .
5. Click File and then click Scan .

Scanning with Paint

1. Click Windows .
2. Click All Programs .
3. Click Accessories .
4. Click Paint .
5. Click File and then click From Scanner or Camera .
6. Click Scan .

Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP