I have a G.E side by side model # GSS25XSRB SS with water / ice dispenser, purchased new in 2004. this past week the water would would not shut off, when the glass was removed. this has happened only 2 or 3 times so far, and was wondering how to repair it, or if this is a common problem ? with an easy fix? Thank you for your time. Richard.

SOURCE: psc23sgrd ss ice/water dispenser not working

It is possible. When you put hit your glass against the paddle to you hear the switch click? And can you still select between water, cubed, and crushed ice? Also does the light by your glass come on when you but your glass against the paddle?

When you put your glass on the paddle it pushes in a microswitch. That microswitch will power the light if it is working and also sends power to the board you are talking about to dispense ice or water depending on what you have selected.

SOURCE: Water and Ice Dispenser shorts Fridge

call ge there is a replacement program for the 05-06 sxs motherboard issue call 800-386-1215 to see if your machine is one of the machines in this program you will need the serial number of the ref before you call

SOURCE: GE Profile Fridge Model No. PSC25MSWA SS not making ice

Check to see if there is any obstruction (object of any kind) in the ice cube mold area. If nothing found, you will have to replace the icemaker, as individual repair parts are not available.

SOURCE: GE PSS26GRE SS not dispensing ice

Hi,
The first step you need to do is to turn the water off to the refrigerator so it quits making until you get it fixed.
If your fridge has the control boards in each side of the freezer cabinet that controls the icemaker, then you have a failed board. If you have a standard icemaker with the metal shutoff arm then you have a failed motor module in the icemaker. You can remove the icemaker and unplug the wiring connector from it so you can leave the water on to the dispenser.
Thank you for contacting Fixya.com

SOURCE: RE: GE model #gsh25jsrf ss. The water does not

At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .