Sony STR-DA5000ES 7.1 Receiver

Register and download the manual for free at retrevo.com

http://www.retrevo.com/support/Sony-STR-DA5000ES-Receivers-manual/id/387ag920/t/2/

Page 18 tells how to reset the Receiver to its factory defaults. But if Zone 2 or 3 are on it won't work. Quite the Catch-22, huh?

It claims the RM-US106 should be the remote, which has explicit Zone Keys right on it.

This is SONY's own post for that remote (which requires its own manual) and it seems to be a dead end.

http://esupport.sony.com/US/perl/model-home.pl?mdl=RMAAE003&LOC=3

I

1) Turn unit off.
2) While holding dowm the MUSIC button, press the ON/OFF button.

"SF Initialize" appears in the display and all sound feilds are reset to the initial sttings.

Unfortunately this is not a fuse problem, as the fuse would burn before the protector check code appears. Probably there is a short circuit and you should take to an authorized sony repair shop. Good Luck.
Flavio/BRAZIL

Make sure that you have a connection from video out to the TV, from the input you are using for the PS3 on the receiver. The connection for video to the TV is labeled "monitor out" on the receiver. You can use one of the following for it; composite, component or S-video. Or...

Your best results however for your hardware, is to connect your PS3 directly to the TV, then connect the "audio out" from the TV to the receiver. Then select on the receiver the matching input you connected the audio to from the TV.

Be very careful here.

If you put the speakers in parallel, the amp may well blow (4 ohm speakers in parallel would kill it at high volumes), and it may take the speakers with it.

I wouldn't try to extract more than the rated power from the amp. At it's rated output, it's seriously distorting, to a point where it becomes unlistenable. So, trying to ramp up the power further would only make it sound worse.

Putting the speakers in series is a safer route for your amp.

STR-DA2000ES, STR-DA3000ES and STR-DA5000ES:

Doument Reference: E23914196
Subject/Description: "Protect 21" is displayed when connecting to speaker/powered subwoofer combo


SYMPTOMS
Protect 21 is displayed when connecting to speaker/powered subwoofer combination model such as the SA-VA7000ED. The problem was also found to occur when connected to the Definitive Technology POWER MONITOR 500 and POWER MONITOR 700 series speakers.
CAUSE
The DC detection circuit is triggered when the speakers are connected.
RESOLUTION
Add a 4.7k metal oxide film resistor across capacitors C1319 and C1329 located on the D-AMP board.

Hope this helps. =)

Please perform the steps mentioned on the page to below.
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C215444&fes=true&mdl=STRDA5000ES

error code 11 (protector) - According to the manual, 11/PROTECTOR means, "Irregular current is output from the speakers. Turn of the receiver, check the speaker connection and turn on the power again." Most likely, a strand of speaker wire is shorted to the chassis at one of the speaker terminals.
Hope this helps !

Hi,

The display "PROTECT" and the auto-shutdown is indicative that the Sony STR-DA5000ES senses an internal fault and powers off automatically to prevent further damage. The fault may either be in the amplifier section, the power supply section and/or the logic board (mini computer).

Initially, try a full hard reset, that is unplug from the mains for a couple of hours to hopefully revert the unit back to factory default (that is assuming no hardware problem). Additionally, you may want to check the speaker and the speaker wires for any open/breaks or short.

If above steps are not corrective, you may need to seek the services of a qualified professional or a service center since this would require on-site/in-shop repair, knowledge of electronic circuitry and components, a full service manual or at the very least a schematic diagram with voltage readings, a DVM and a soldering iron.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

"Unlocked" only means that it isn't detecting a digital signal on the input. "Locked" conversely means that it has locked on to a digital signal. My Sony receiver behaves this way.