Please just follow the below steps and fix your problem.
1 . Flip over your Toshiba laptop, so the lid is facing the ground.
2 . Locate a small black indent on the back, usually near one of the corners.
3 . Find the model number at the top of the indent. Examples include "A205-8969" or "P25 S676." The serial and product numbers will also be printed there.
Hope the above information will be helpful to you.
Thanks for using Fixya.
If you log into www.toshiba.com the programme will give you your serial number and model number automatically. Download Tempro and that will keep you in touch with the latest settings and drivers for your laptop.
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