Hi there !
Check again your printer and maybe there is still paper jammed inside. Turn off your printer. Open the door cartridge and remove the cartridge. Check for paper jammed. After that return the cartridge and turn on your printer. Sometimes there is paper jammed inside that printer. Just press the power off and turn it on to roll over any paper jammed inside. Turning off on your printer also make your computer refresh the memory of your printer paper jammed.
To make hard reset of your printer. Turn off your printer and remove the power cable to your printer, leave it for five minutes and connect the plug and turn it on again. That will refresh the memory of your printer.
I hope it helps you.
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