Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive Logo
Posted on Dec 28, 2010
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My Maxtor one touch has stopped being picked up by my computer when plugged in. When power source is plugged in led light (white) just blinks and never turns solid

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  • Expert 198 Answers
  • Posted on Jan 02, 2011
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Joined: Dec 10, 2010
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You said it has stopped being picked up when plugged in so I hope this is note is relevantbut I don't think it is abnormal for it just to blink.

If the OneTouch does not appear in My Computer or cannot befound by Maxtor Manager, right click on My Computer icon and select Properties,Device Manager, Disc drives, and expand Disc Drives.

There may be ayellow overlay over Maxtor drive, to show it has a problem, so right click onit and select 'Choose drivers for this device' to reinstall them.

Without goingonline they seem to be found and reinstalled from somewhere locally on the PC and I hope this willdo the trick.
Also in case this helps, I don't find the OneTouch (Maxtor Manager) software appears when the driveis plugged in, so I think this is normal too.

You should look for an icon (a capital M within a blue disc) for Maxtor Managerin the taskbar, at the bottom right of the PC's screen.

Right clicking on this icon, (capital M), should bring up awindow with Maxtor Manager at the top.

Then click on the text 'Maxtor Manager' to open the program's window.

Hope this is what you wanted.

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Here is the web page where this info is posted, in case you need more info, hope this helps you to determain.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=uk&lang=en&rule=26781&product=3816592
This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008. On startup, you may see a blank screen. If the diagnostic utilities detect a specific problem with hardware components, the fan turns on, but the screen remains blank. To help identify the cause of the problem, various LED lights on the keyboard blink a series of codes. The diagnostic utilities use the LEDs near the Num Lock or Caps Lock keys to blink a series of error codes. At the end of the series the blinking stops. The pattern of blinks will occur any time you attempt to start the computer until the error is resolved. Battery power LED blinks The Battery power LED indicates the condition of the power supply. When starting the computer, or when the computer is in operation, use the chart to identify the power condition. Battery Power LED Component Tested Error Condition Battery power LED off, and Caps Lock/Num Lock off Battery or AC Adapter AC adapter not connected or failure

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Good Day, moreb1;

If you can solder and etc try the following or call a factory service dealer to give you an estimate:

1. Red status LED, self-diagnosis error 44, check for open F9A06 on the Power PCB part # 283P128050 on the Power PCB 2. Red lamp LED, self diagnosis error 34. Check for 5-volts DC at J-9 connector pin 1 and 2 on the Engine Driver PCB if missing replace the Power PCB part # 930B921002 3. LED stops blinking after 70 seconds of plug in but will not power on. This model is equipped with a keyboard lock feature, this can be mistaken as a no power condition. To unlock the keyboard press and hold the "menu" button on the front panel for 10 seconds 4. LED stops blinking after 70 seconds of plug in but will not power on. Check for 3.2 volts DC at connector LE pin 3 and 4 on the Control PCB, if low suspect problems with the switches/buttons on the Control PCB part # 935D776001 5. LED stops blinking after 70 seconds of plug in but will not power on. Keyboard is not locked and key inputs at connector LE pin 3 and 4 check good. Suspect the E2P PCB part # 934C121001 6. (LED does not stop blinking after plug in) Disconnect the USB connector from the card reader to the front from the Chassis, if the LED stops blinking after 70 seconds replace the Card Reader part # 299P271010. 7. (LED does not stop blinking after plug in) Disconnecting the USB connector from the Card Reader did not help. Remove connector FC from the FMT PCB and plug the unit in, if the LED stops blinking after 70 seconds with FC removed suspect a problem on the FMT PCB (part # 930B924002), if the LED keeps blinking with connector FC removed suspect a problem on the DM PCB (part # 934C116002). 8. (LED does not stop blinking after plug in) On the DM PCB (part # 934C116002) check C81A2, C81A3, C81B3 and C81B4 (1000 UFD, 16V, 105C), if any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C). See Service Tip VS-78A 9. (LED does not stop blinking after plug in) On the FMT PCB (part # 930B924002) check C8F19, C8F21, C8F22, and C8F27 (16V 1000 UFD 105C), if any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C). SEE< Good Luck, big IRISH.
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The blinking light indicates something is happening to know open :

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And check the power cord and try with the known good power cord.

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Good Luck.

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