Question about Maxtor Personal Storage 3200 (U01E200) 200 GB Hard Drive
This device is not recognised by my system. is there anything i can do or do i need a different drive
Hi kieronr
maxtor 3200 usb personal storage drivers can be found at
driverupdate us .
It will take 2 mins from you to install...
I hope I have helped you...
enjoy
Posted on Nov 08, 2014
OK all you genius's. Here's another and very probable solution. While having the same problem, I tried everything you've read here, and more. Nothing worked. But, I am smart enough to look outside the box. I have three more of these drives on another system in the office, so through the process of elimination, I found that the little "power supply" was the culprit of all my problems. Swiped one off of a known working drive, hooked it to drive in question, and Presto!!! Good reason to never get rid of all your cables and stuff when a device goes bad.
Posted on Nov 30, 2008
I had the same problem as most people with comments regarding the Maxtor 3200. The green light on the drive was lit, but the computer would not see the drive. Also, the disk was not turning, the drive was silent. I have a Seagate external drive and used the power cord and converter on the Maxtor 3200. It worked like a charm. I will seek another power supply after loading all of my data onto my internal drives in the event the solution was fleeting. Thank you rowdy j.
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I had the same issue. My PC would not recognize the external Maxtor 3200 hard drive. Here is what I did. I went out and bought another Western Digital 500 GB USB hard drive, knowing that it probably had the same power supply. Got home and plugged the power supply into the Maxtor 3200 and immediately my Windows XP immediately recognized it and the drive was perfect. I checked with Radio Shack before coming home and they have the power supply needed there, with multiple choices on the size of the power input. The problem was the power supply cord.
Posted on Mar 23, 2009
I had the same problem, I thought the power supply was good, as the green light was on. I ordered a new power supply (on ebay, search maxtor 3200). the new supply solved the problem, so apparently as others have commented the supply must be weak or easily damaged by power fluctuations. I plan on only plugging it in when I'm actually using it in the future.
Posted on May 06, 2009
I ran into this same problem. Thanks to another post I found somewhere, here are the instructions that make opening the case simple. After plugging the hard drive in directly it worked fine.
You will need a long flat piece of metal.
On the sides of the enclosure are small slits.
If you look in the slits diagonally you will see a metal tab.
Slide the metal tabs about 1/4" towards the ends of the case. (there are 4 slides one on each corner)
The case will now open freely.
Posted on Dec 10, 2008
Since the Maxtor 3200 is fully PnP, it does NOT have a specific separate driver. I encountered a simple solution with my Thinkpad and the "disappearing" Maxtor 3200 500GB. Keep the Maxtor connected, restart your computer and go via Control Panel, System to Hardware Properies and finally Device Manager. Click on the driver which is marked with the yellow spot and uninstall this (USB Mass Storage) driver.
Restart the computer (in my case the Thinkpad T41 notebook) and it will automatically detect "new hardware" and re-install the required driver.
Problem over! It worked for me a couple of times, never failed.
Posted on Apr 10, 2008
I had a similar problem with my pc( OS=XP SP2) with the same external drive model. I was able to solve it by downloading and installing WindowsXP-KB908673-x86-ENU Hotfix Package from Microsoft Corporation. I hope it works for you.
Nelson
from P.I.
Posted on Jul 11, 2008
In computer management assign a drive letter to the Maxtor drive.
Right click My computer. Select Computer Management. On the tree select Disk management. The usb drive will be listed here. In the upper right hand of the screen, find the drive with no letter. Right click on it and assign it a letter. Now the Maxtor drive should be visible in the file explorer. This works in Windows server 2003 and Windows XP.
Bill Swanson
Posted on Aug 26, 2008
Hey it's a bad power supply problem. I just replaced the power supply that came with mine with an old Toshiba laptops power supply. Once you get over like 50-75 gigs the power supply that came with it just doesn't work. I've been trying to solve this problem for about 2 yrs now... I had lost all of the photos of my son up until age 3 when my computer crashed and this was my back up. Replaced the power supply today and got everything back... glad I never paid for data recovery like I was about to 6 months ago.
Posted on Apr 25, 2009
***PEOPLE, RELAX, YOUR DATA IS MOST LIKELY NOT GONE!!!***
I had the EXACT same problem you all had...the drive has been working
for 1.5 years, has stayed in the EXACT same spot all that time, no
problems whatsoever then one day, BAM, not able to been seen in Windows
Explorer and none of the logical options here worked (Device Mgr., etc.
- I did NOT use the software patch, this is unsafe in my opinion). As
a last resort (and follow at your own risk as this will ***VOID*** the
warranty), I cracked open the Maxtor case with a screwdriver, removed
the screws holding the HD to the metal grating, removed the HD by
bending off the metal grating (that is VERY sharp so be careful or
better yet use gloves), high-tailed it over to Fry's, picked up a
compatible after-market external casing (ask a sales rep for help if
you are unfamiliar with this) and it worked like a charm!!! This is
all VERY easy to do as I am a novice (although I had a PC guru buddy
wathcing over me) and only cost me $30 for the casing. I plugged it in
and it immediately worked and my data was restored. BACK IT UP
IMMEDIATELY AND THEN ENJOY THE MUSIC, PICS, ETC. YOU THOUGHT YOU
LOST!!! :)
Posted on Sep 10, 2008
I have an old Maxtor 3200 personal storage device, and lost the install disc. Now I USB connect it to a new computer, green light goes on but my PC will not recognize the Maxtor device. Do you know where I can download the install s/w so I can see the Maxtor 3200 in my E drive and access ?
Posted on Sep 05, 2014
The green light is blinking and the pc doesn't read the matrox 3200, i would like to know how to fix this problem, before i removed the matrox from my pc was working, then i put it back and the green light is blink and the matrox doesn' work.
Posted on Aug 27, 2012
I can also verify that the problem was the power supply.
If you'd like to troubleshoot, when you plug good power in, you should feel or hear the drive spin up.
I have two of these drives and both had failed. I found another 12V power supply and used it instead. With the original power supplies, I got the green LED but nothing else. With the replacement power supply, I have the LED and I hear the drive spinning. It now connects to my computer with no issues.
Posted on Sep 08, 2009
My disk was installed a utomatically when I plugged it in but not seen in My Computer, So:
1: Control Panel
2: Administrative Tools
3: Computer Management
4: Disk Management
5: Format
6: Fixed
Posted on Jul 13, 2009
This devise (Maxtor 3200 usb personal storage) has ceased to be recognised by my P.C where is the best place to download a free driver?
Posted on Nov 15, 2008
The exact same problem happened to me. I traced it back to a power spike that damaged the
36 Pin to USB Adapter. I have not been able to locate a new adapter, but was able to use the disk as an internal hard disk. I opened the case (be careful - it's hard to open). There is a metal cage inside. unscrew the cage, then unscrew the adapter board (NOT the controller). The adapter board is where the external connections are. Remove the power connector and the 36 pin connector. Check the jumper setting - it should be set to "slave". Shut down the PC, open it up and find a 36 pin ribbon connector. Plug the connector into the drive, then connect the internal power cable. Slide the drive into a spare bay, close up the PC and turn it on. Your data should still be there.
Not a perfect solution. I got the external drive because of its portability, but at least your data may be usable. If you want to get a new external drive, it is pretty easy to copy the data from to the new drive using standard Windows copying.
The only "complication" will be drive letter changes. Windows may assign the drive a different letter. In my case, it went from "G" to "E". If you have applications that look to drive G (example Photoshop Elements), they will not be able to find it.
A workaround is to use an old DOS command "SUBST" to trick Windows into thinking drive "G" still exists. You'll need to put it in a batch file that executes at startup, since the substitution is lost on a restart. Note that windows explorer will also show two drives in the directory tree. Sloppy, but as I said, at least you will have access to your data.
Posted on Oct 31, 2008
I did what was posted above and opened the case, took out the Hard Drive and put it in a new external case and it worked perfect the first time. Opening the case is a little tough, but since I was going to void the warranty any way I felt like I had nothing to lose. This drive has been a problem (only starting once an a while) for almost a year. If you listen to the drive in the old case you will be able to tell if it is starting to run by listening to it closley BEFORE you rip it apart. Mine wasn't. I wish I would have done this a year ago. Thanks for the help
Posted on Oct 20, 2008
This problem happend to me i havent fixed it but if you got a backup of youre data i dread it but you gotta Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}
FORMATyoure Drive Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}
Posted on Sep 14, 2008
Normal
0
MicrosoftInternetExplorer4
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
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mso-pagination:widow-orphan;
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font-family:"Times New Roman";}
FORMAT
youre Drive
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I have had this problem. My Maxtor 3200 was invisible on Win XP home, but visible on Win XP Pro and Mac OSX. It was also the wrong size 52GB instead of 500GB. I had used it once some time ago and managed to back some files up to it. Now I also have a Maxtor 3100 which has always worked fine on all operating systems. I rang seagate and they were very helpful (a help desk that helps, wow!).
Here is what I found. The 3100 drive was formatted with FAT32, (formatting is a preparing the disk for use, and there are 3 main PC formats). FAT32 is can be read and written on Mac OSX and Windows XP. Disks on modern Windows computers are normally formatted NTFS, (which Mac OSX can only read this format). The third format is HDS+ which Mac OSX uses.
FAT32 has a restriction in use that you can't have files bigger than 4GB. This should be of no concern to 99 % of us. That said there may be other reasons to use NTFS.
How does all this help? Its just background - you can format your drive and split it into partitions if you want before using it. You can do this on Mac using Disk Utility (even if you are going to use it on a Windows PC) - Or, as most people seem to use Windows PCs you can use the following....
Control Panel/Administrative tools/Computer Management/ now on the left under Storage select Disk Management/
Now you should be able to see all the drives connected to the computer in the right hand lower part of the active window. Before making any changes you need to be sure which is the removeable drive (Even if it isn't showing up in My Computer you will see it here). Remove the drive by pulling out the USB lead.
Right - now you can see which was the external drive. Reconnect it. You can see how many partitions the drive has and how they are formatted FAT32 or NTFS. In my case I had a small FAT32 partition a large NTFS and even larger 'unallocated' which was why the reported drive size was wrong. How it got like this I've no idea? I removed the FAT32 partition and reformatted all to NTFS. To do this sort of operation you right click on the map of the drive in the partition to change and select 'delete partition' to remove. To format the whole drive I removed all the formatted partitions and then right clicked to format the new unallocated area (Took 1.5 hours). Of course all data on the drive is lost doing this.
Now I get to the point which may help many of you. The drive was still invisible in Windows XP Home???
So I went to the utility Disk Management as described above and right clicked on the drive in the map. (It didn't have a letter like D or E showing). I selected change drive letter and paths. It didn't have a letter allocated (known as a mapping), I gave it an unused one E.
Then it appeared on the desktop, I unplugged and replugged it in as a test. Voila it now always appears!
Hope this helps. Bit long wasn't it
Dave
Posted on Apr 21, 2008
Connect it thru a usb 1.0 hub it will work I tried and it work for me
Ralph Morales
Posted on Apr 08, 2008
I tried all the suggested solutions + followed the trouble shooting instructions. I tried every one of the on-board USB2 ports on the computer but inthe end the one thing that worked was plugging it in via an ancient USB 1 hub that the computer DOES recognise.. We'll see if it still recognises it tomorrow though!
Posted on Mar 25, 2008
Change brands - they are crap
Posted on Mar 08, 2008
I had the same problem with Maxtor 3200 usb on XP and this solution worked for me:
1.
select my PC icon on the desktop, right mouse button, select properties, device manager.
Select USB device that has the yellow bullet, right mouse button, select uninstall.
2. unplug maxtor USB and Power
3. Close down PC
4. Wait 2 minutes
5. Replug Maxtor USB and power supply.
6. Restart PC
Posted on Aug 24, 2009
I just found the sollution to this problem. My windows is in Swedish, so it might be hard to guide. But right-click on "My Computer", click "Manage". Under "System tools" on your left, there should be "Unit manager" or something similar? Click on it, and click the "+" on "USB". Right click on the "Unknown unit" that is the Maxtor drive and "Uninstall" it. When this is done. Unplugg the Maxtor both USB and electricity. Close down the computer. Wait 2 minutes. Replug the Maxtor. Restart the computer. Windows will now create a new connection to the mass storage unit. Worked for me. Good luck.
Posted on Apr 29, 2008
You can check if your external hard drive is detected by the BIOS during bootup. You can also check this by Right click on taskbar > properties > startmenu > customize > advanced > scroll down completely and select system administration tools "Display on the all programs menu" > ok. Click on start > all programs > administrative tools > computer management > double click on storage. click on disk management(local) here you should see your lacie. If you dont then the drive is probably not detected. If you see, you can just partition it from here and it will appear in your my computer.
Posted on Dec 24, 2007
SOURCE: maxtor 3200 usb personal storage
Like many others, I had problems with the drive and tried some obvious solutions like swapping the old USB cable with a new one, trying different computers with XP, Vista, etc. and nothing worked. One solution I found was to open the HD case and swap the drive into a spare bay on your PC tower. I didn't want to go there since the case is very hard to open and I didn't want the hassle. So, the solution I tried was to replace the power supply. I saw this solution a few times in some forums so I figured to give it a try. I Googled the exact specs and found a comparable power supply at 12V Adapters (Aurora CO). It is not a Maxtor supply but I figured as long as the output was correct it may work. Just got the adapter today, plugged in the HD, and YES, IT POWERS UP and the XP at my work recognizes the drive! Now I have all my files available and accessible. Good luck to all, I hope this works for you. By the way, one lesson learned: BACK UP BACK UP BACK UP! Drives are so cheap now there is no reason not to (except for being lazy)!
Posted on Apr 17, 2009
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Vista states that it is looking for drivers, then it can not find drivers, ergo no maxtor 3200 is recognised. this drivr is full of photos, only copy, need help
device is not recognised by my system.
I can't see disk in my computer....
code 10
the maxtor storage is not recognized by the system. It doesn't show that driver is there
I have had my maxtor 320Gb personal storage external drive for about 6 months now and it's worked fine with both windows xp sp2 and vista.
however recently, i atempted to transfer a file and it came up with an write error message. after that it hasn't been responding with pc.
when connected to my pc it says "usb device not recognised" "one of the USB devices has malfunctioned and windows does not recognize it."
I connected to my laptop (vista ultimate) and it works fine.
Looked in the pc's device manager only to find it in "other devices",and as an unknown device in USB. searched for driver and there was none.
Tried to call maxtor (now seagate) and number doesn't work 1800-7324283.
Can any one help i have many many important files on this drive.
it recognizes the drive but cant find drivers and there aren't any on their websight. help
For the first time in 8 months, the Maxtor drive does not show up in the My Computer window on my Windows XP pc when I boot up. I have checked the properties and clicked Troubleshoot, yet the USB device controller lists this as an Unknown Device, and does not recognize the storage drive at all. In the troubleshoot window, it kept asking me to reinstall the software driver, but no driver came with the Maxtor. Open to any and all suggestions.
vic
yes same problem but on x64 vista
3200 maxtor driver
i have the same problem, vista does nto recognize the hard drive after going thru airport security..
Any suggestions?
system doesn't recognize the hard drive
English: Unknown USB device ( onrecognizable )
Dutch: Het USB apparaat wordt niet herkend
Maxtor 3200 500GB extern USB Hard-disk
Maxtor 3200 Mass Storage device isn't reconized by CPU. Power is on & lighted up. Unit 2 yrs old. HELP
I have maxtor 3200, i use it for month then leave it for 7 months without power , then i try to use it again but does not show in my computer with other devices, only show in device manager , can you tell me what is going on, my operating system windows xp professionally
not sure if this solution will apply to everyone, but i was having the same problem with the driver not being recognised on either my windows vista laptop or windows xp laptop (both were next to eachother) when i plugged the device in, i noticed it had auto-powered down, so unplugging it from the power outlet and plugging it in again while the USB was connected to the comp allowed the drive to be recognised, odd but thats how it worked for me, working on both XP and vista, hope this helps somebody
system does not reconize my maxtor personal storage
I had the same problem, my Windows XP was seeing the device but did not recognize it and could not find a driver for it. I searched high and low for drivers, et cetera. Then I tried the solution left by Guest in July 2008: I unplugged it and plugged it back in while it was connected to the USB port. Started working immediately, no trouble since then. Thanks!
dosen't want connect pc
my pc dosen't reconize my maxtor
my pc dont regonize maxtor
yes have the same problem tried reboot and windows wizard detection no luck! seems their is no drivers or device connected.
"upgraded" to vista from XP and now the maxtor won't work in either. I also tried it on a work computer. I get this now:

I need to get the info off of this device and on to something else. I thought this would be a safer option than burning them on disc but am not so sure now.
my old OS was 98 now on a new PC with xp pro sp3. how do i get my maxtor 3200 to work. thanks
maxtor 3200 (320 gig) is plugged in by usb and is recognized but wont install. Gives a code 10
i have the same problem.it is recognised by window vista but i cannot see the drive when i open the "my computer window". how do i transfer data to the external drive when i cannot even see it? do i need to format it?
I am trying to conet my external Hard drive: Maxtor 3200 to my laptop, and this can not be identified.
In other words is not assigned any driver.
I have a similar problem with non detection.
I see my maxtor 3200 on my laptop but it is no longer seen on my main CPU
And I do not see the little uellow mark with the exclaimation point.
What to do? How to solve as I know my external hard drive is working?
this sucks and cant get help from microsoft or maxtor
not regognise the disk
windows will not recognize my maxtor 3200 do i need a new driver?
Gang thank you so much for posting your solutions to this issue. Personally, I found that smashing this piece of S*** on the ground sending splinters of plastic and soldered components into the air was most satisfying resolution. I don't suggest this option until at least 5 days of unsuccessful attempts. Bless you all, best of luck.
Respectfully
Gorillanasty
This drive was working great, used as my laptop backup. Now my laptop (OS=XP SP2) does not know my drive is attached. Help, I need my backup files.
Had the same problem with my maxtor 3200. Power supply was not working properly. Changed it -> problem solved
I like everyone else on this forum had the same problem, thought it was drivers etc, but having winxp as you know you don't need drivers..well theorectically.. anyway thanks to all those that posted, it could be the power supply! Well all I can say is thank you all for this wonderfull bit of advise, because it was. I plugged my external cdrom power supply in and it recognised it striaght away..Thank you one and alll!!!
I had the same problem and then made it worse. My maxtor 3200 worked great for 2 years then one day it died. I was busy at the time so I unplugged it till I could get back to it. A few months later I plugged it in using the wrong power supply and it started to smoke. It is the hd controller that is smoking. Is there anyway to get my data off the drive? Lesson learned to be more careful and have a backup. Thanks
mon apareille né plus reconu par mon pc il nous dit qu il manque les pilote mon dd est un maxtor personal storage 3200 300 gb
I have a problem with my Maxtor personal storage 3200 (external hard drive). I have it for a year now and it was working perfectly, that’s was until a week a go. Now it just stop showing up on my computer. I use windows vista!
my device is not recognised by my system
Actually, I found it is the power supply. Mine is working again. I leave it unplugged then plug it in again and it works.
I don't know where to get another power supply.
This one is faulty, is working now, but who knows for how long?
Anyone know where to get another power supply or what to replace this one with?
my old OS was 98 now its xp pro sp3. how can i get my maxtor 3200 to work properly. wont load. thanks
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