I had to get a new hard drive for my computer. I backed up my music, pictures and documents to my FreeAgent Go 120 GB external hard drive. I have now transferred them back to my computer, but I can't open them up. I know they have transferred in I can see the files, but can't seem to open them. Does anyone have any ideas for me? Thanks for your support!!

Well you can tell by the file extentions like music files are usually wav, mp3, mp4,Ect.... and pictures are usually jpg, gif, bitmap Ect......
and Documents and email ext are doc, txt doc, or in formated for programs like Microsoft word or a pdf file for interactive fies . If they all say bk you have to check properties of files. Also refer to operation manual and make sure you install seagate manager it will help you figure things out and you get support from website. GooD Luck !

Access the manufacturer's web-site:

http://www.seagate.com/www/en-us/support/downloads/

and choose your model of Seagate external disk-drive, and download the software.

Install the software.

The unit has two major points:
* the disk-drive
* the USB-to-disk-drive adapter

So, disassemble the unit, and remove the disk-drive,
and connect it as a 'slave' drive in a desktop computer.
If it works, then that adapter has failed.
See: http://www.canadaram.com/3_5_sata_enclosures.htm
to buy a replacement enclosure for your disk-drive.

If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not recognized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues',
Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.
Thumbs up please if it's any use to you Thank you.

Just plug it in and the pc should detect it as a external HDD and show up as one of the drives. You can copy all the data to it and transfer it to your new PC.

Windows 7 probably don't recognize it. keep an eye out for it at the manufactor website, for a driver. Windows 7 is turning out to be like windows vista

Do not despair - check out the documentation on page 3 (you'll need Adobe Reader to open this PDF file):

http://www.seagate.com/support/freeagent/FA_Pro_15_QSG_US.pdf

Hope this helps

try opening it up, screw loose the connection with your usb (the whole component) and then directly plug it into your computer with the plug that goes into harddrive:)

try this:

http://www.aumha.org/a/recover.php

hope it will help

i want to add my seagate free agent go 160 GB to window98 computer