Seagate Computers & Internet - Recent Questions, Troubleshooting & Support


Hi i have just looked into need to upgrade your firmware please read this
Seagate products are run by firmware. Having the latest firmware can improve performance and or reliability of your product. Seagate recommends applying new firmware to enhance the performance and or reliability of your drive.
Like any software, firmware is improved over time and problems are also fixed. Every drive family has a couple of firmware releases during the life of the product. Please check in regularly to determine if new firmware is available for your drive.

As new firmware becomes available for other products we will make note of it here. At this time, we have firmware available for Barracuda 7200.12, DiamondMax 23, Barracuda LP, Barracuda 7200.11, Barracuda ES.2 (SATA) and DiamondMax 22 drive families.
If newer firmware is available for your drive, it will reflect the improvements we have engineered for the latest manufacturing. Firmware for legacy products will be the final release from manufacturing. Please note that Seagate does not offer details about specific firmware.

Until recently, firmware updates for typical desktop and laptop computers were difficult and somewhat risky. This situation, in part, was based on a lack of friendly firmware download tools and operating system limitations. This situation has improved and Seagate now offers firmware updates as a routine matter for the general support of your Seagate drive.

/> If you are troubleshooting a system or OS problem, you should not consider firmware updates until after exploring more typical troubleshooting steps like file system error checking and anti-virus scanning.
Please use the following links and instructions below to determine if firmware is available for your product. If firmware is available, we recommend that you make a back up before running the actual update and that you read and follow all instructions, cautions and warnings that may be displayed.

Follow these steps to determine if a firmware update is available for your drive:

1. Click here for instructions on how to determine your model and serial number.

Seagate... | Answered on Jan 07, 2021


There are two options for you to get your drive stuffs back right now:
1). Do not format this RAW file system external hard drive temporarily and plunge it to your PC. And then, choose and apply RAW external hard drive data recovery software to scan this drive and find your preferred drive files back as many as possible.
2). Directly consult some professional data recovery services from some data recovery companies or agencies.
In the future, remember to save copies of everything important on at least two devices in case of any similar data loss issues.

Seagate... | Answered on Jan 05, 2021


Go to the link below for a program that may get your data recovered - OR do a search on Google for "hard disk recovery" - depends on where you are - US, Canada - it will cost about $200 dollars to get your data back

http://www.stellarinfo.com/disk-recovery.htm

Seagate... | Answered on Dec 17, 2020


Check on BlackArmor Manager that the FTP mode is enabled for the folder you want access to.
You can check it by typing "http://192.168.1.66" in the adress bar on your explorer, enter your login and password ("admin" and "admin" by default), then click
storage -> shares
if "FTP" is disabled, click on the pen (modify) and enable it. don't forget to click "submit" ;-)

Hope it was helpful

Seagate... | Answered on Dec 02, 2020


so long as the file has not been overwritten there are many utilties available free that will accomplish this. I have not made this mistake in awhile so i cannot tell you the best current program, but I have used this one before
http://ntfsundelete.com/ and it is quite nice. Keep in mind if you have continued to use the drive and the space that file occupied has since been overwritten you will not be able to recover it.

Seagate... | Answered on Feb 21, 2020


To help you out there I have found this easy setup guide for using an external hard drive on MXQ Pro 4K. This will help you for sure. Watch movie on MXQ with external hard drive. Hook Up External Storage to MXQ PRO 4K Android TV Box

Seagate... | Answered on Feb 21, 2020


Can you please provide more detail on the program you are downloading, the model of drive, and model of computer?
On the face of it, the program seems to be saying it is not compatible with the model of drive you have plugged in, or that the drive has been reformatted in a way that is not compatible.
Does the drive show up in the File Explorer / Finder of the machine?

after comment : ok, if you can drag and drop files onto it, then That means it is operational, and recognized by the system. The next question is why you can’t install the Seagate Desktop software. Where did you get the software from? Try going to Seagate Support and looking up your drive model, and doing a fresh download of the software they have for that model. Alternatively, there are other backup software packages available, Acronis, Aoemi, EaseUS, and others. You can find reliable downloads of utility software at downloads.com (CNET) or look for reviews from PcWorld or PCMagazine for their recommendations of the best paid and free backup software

Seagate... | Answered on Oct 20, 2019


you media player does not recognize the the vedio you are playing.try downloading gomplayer.its free. most of video gomplayer can play.

Seagate 500GB... | Answered on Jul 26, 2019


If you are sure that the USB cable is plugged in correctly, the cable is probably broken. Try replacing the USB cable with another or a new one.

Seagate Backup... | Answered on Jun 16, 2019


doesn't seem to work in Windows 7

Seagate 3TB... | Answered on Jun 05, 2019


no hablo ingles

Seagate... | Answered on May 25, 2019


Try downloading TESTDISK and see if the drive is detected on the List within TESTDISK. If it is then you may be able to restore the boot sector within TESTDISK.

Seagate... | Answered on May 22, 2019


I need controller for (English please)
in a computer,. or DVR or what, where does this HDD go?

Medalist 4310 (ST34310A) built in 1999 (20 years old ) why use any drive this old.
why? it's useless.
my wild guess, is this
you have a PC and ustated PC has SATA only ports (modern)
and this old old HDD is PATA drive, with ribbon cable wide.
and you think it can run on modern PC.
well they do sell cards (PCI-e) that fit and work.
4.31GB is the size , holds about 1 top movie .
are you going to boot from this drive, if yes, very complex answer I will skip here. (ask maker of card , if it can)

newegg.com has them all, any thing you can dream of , is there.
if you look.

https://www.newegg.com/Product/Product.aspx?Item=9SIA4UB8ZU9127&Description=pci-e%2c%20pata%20IDE%20card&cm_re=pci-e%2c_pata_IDE_card-_-17Z-0007-00AF2-_-Product


again, no PC stated, no OS stated.
nor of booting is needed to the PATA relic drive. from 1999.

Seagate... | Answered on Apr 08, 2019


unfortunately it appears that the internals are shot
if the funny noise is a clicking sound or squeal then the repair is a new hd unit as they are generally not repairable.

Seagate... | Answered on Mar 27, 2019


Tutorial to recover data from dead Seagate external hard drive

Step 1: Download & install iBoysoft Data Recovery on your computer.
Step 2: Connect the dead Seagate external hard drive to your computer.
Step 3: Launch iBoysoft Data Recovery and choose the dead Seagate external hard drive.
Step 4: Click "Next" to search for lost files on the dead Seagate external hard drive.
Step 5: Preview the searching results. After that, select the lost data and click the "Recover" button to get them back.
Step 6: Have a check to ensure all lost data have been recovered.

Seagate... | Answered on Mar 27, 2019


Should be careful with the data file deposited on the Seagate external hard drive. your Seagate external hard drive might be dead or corrupted. In this situation, you might need to rely on data recovery software to get back data and files on the dead Seagate external hard drive.

So you can rely on data recovery software to get back lost data and files when the Seagate external hard drive is dead and inaccessible.

Data recovery hong kong technician provide the Ontrack EasyRecovery data recovery services are able to recover data and files from accidentally formatting, corruption, virus attack, dead, system crash under different situations Seagate external hard drive on Windows Computer.

This data recovery software allows you to deep scan the dead Seagate external hard drive so as to find out almost all lost files with original quality in a short time. You can also rely on this software to recover files from dead/damaged Seagate external hard drive.

The software supports to get more recover: Seagate External hard drive, data file, documents, PDF, Excel, photos, music, and videos any HFS, HFS, FAT, ExFAT, and NTFS format based data and file and more.
It will recover data and file from all external storage devices that can be recognized by your Windows PC Computer/Laptop.

Hope this helps you get to recover all your lost data and files from your dead Seagate External hard drive.

Seagate... | Answered on Mar 26, 2019


Hi,

Format the drive in Windows and the MAC will read it fine ..

Seagate... | Answered on Feb 19, 2019

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