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PrintMaster 2011 Platinum <3.0.70> encountered

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Franky Pierre

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Hello, I had the same issue, I found this article http://support.encore.com/technicalsupport/kb.aspx?kb_id=1250&product_id=2643 It pretty much says that your regional setting is not set to English United States. Changing that will resolve the issue. Under Control Panel > Regional Settings.

Posted on Apr 27, 2011

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Avinash Verma

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My printmaster platinum 2012 will not open.

Try re-installing software. For more detail on cause. Right click on My Computer > Manage > Event Viewer > Application and check errors / warnings based on source.
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I cannot install PrintMaster Platinum 2011 on my Windows 7 computer. Is there a way to do it? It says it is compatible with windows 7.

Administrator privileges are required to properly install the program on Windows® XP, Windows Vista®, Windows® 7 and Mac OS X for PrintMaster Platinum 2011 .

Using mouse, right click on the "setup" and Run as "Administrator"

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Our business has been using Printmaster 15 for a few years now. We recently bought a new computer with windows 7. Printmaster 15 is obviously not compatible with Windows 7. I bought printmaster 2011...

You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
2) Then click "Try Recommended Settings" and in the next window click "Start the Program" to install it.
3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 7.
More details about how to make older programs run in this version of Windows:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
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I would like to know if i can download a user manual for my printmaster 2011 platinum, i find it very user unfriendly and need a manual, thanks

Greetings,

You can download a copy of the manual for free from the following location:
http://www.printmasterpacks.com/support/pm2011_user_guide.pdf

There are also tutorials on their website at http://ideas.printmaster.com/?cat=50 and http://www.printmaster.com/

Best wishes
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I installed Printmaster 2011 platinum on my pc. Everything went well until I tried to print my project. I have an error message everytime that says: Printmaster 2011 Platinum 3.0.70 encountered the...

PrintMaster 2011 Platinum encountered the following error:

java.lang.NumberFormatException: For input string: "12,00"
at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:1224)
at java.lang.Float.valueOf(Float.java:388)
at com.storyrock.dlog.PrintWizardDialog.a(SourceFile:1982)
at com.storyrock.dlog.PrintWizardDialog.(SourceFile:386)
at com.storyrock.ui.actions.PrintAction.doAction(SourceFile:103)
at com.storyrock.ui.actions.ApplicationAction$1.run(SourceFile:60)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:597)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)


If this situation persists, please visit the technical support website at http://www.printmasterpacks.com/support
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Hi i am trying to install the printmaster platinum 2.0 version i have windows xp but i keep getting a java error

I installed PrintMaster Platinum 2011 and it first said that I didn't have the correct version of Java for my Mac. I downloaded the required version and was able to proceed with the installation. Did the error happen to say what version of Java is required? If so, going to the Java website and getting the newest update for Windows XP would probably allow you to go ahead and install PrintMaster.
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Cannot install PrintMaster Platinum 2011 When I

Today I tried installing the same software with the registration key #. It kept saying the number was not valid as well. I typed in "O"s instead of zeros. When I typed in the zeros the software allowed you to go through with the installation process.
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My printmaster Platinum 10 version will not install on Vista.

downgrade too XP 10 is not compatible with Vista
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