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-Nothing seems to be working....? What is not working...?
-Not print at all ?
-Print out too light, too dark ?
-Print half and skip half ?
-Print too many pages instead one ?
-Print different document other than what you want to print ?
-Print out smear, blur ?
It may have problem only with how it recognize the cartridge try these few ways: 1. wipe your cartridge specially the part where ink come out(i recommend you to use soft tissue paper) 2. if it doesn't works try head cleaning 3. if not then replace it because that try color is actually a refilled cartridge
What is a incompatible print cartridge? The printer "Thinks" that the print cartridge, is NOT an original HP PhotoSmart one. Even print cartridge have chips.
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 5. Pull the print cartridge toward you out of its slot. 6. If you are removing the black print cartridge in order to install the photo print cartridge,store the black print cartridge in the print cartridge protector or an airtight plastic container.
7. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
8. Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. Work with print cartridges 69 Maintain the HP All-in-One
9. Close the print cartridge door. If you installed a new print cartridge, the HP All-in-One prints a print cartridge alignment page. 10. When prompted, ensure plain white paper is loaded in the input tray, then press the
button next to OK. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
11. Place the page print side down on the scanner glass and then press the button next to OK to scan the page. When the On Please Don't forget to rate this solution. Thanks.
Be sure to run the print test page after installing cartridges. After doing so, place the page face down on the scanner and select cartridge alignment.
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It is pretty clear that you have a defective color cartridge. Return it to your vendor for a replacement. You may have some success cleaning the contacts as shown here, but most likely you need a warranty replacement color cartridge.
Have you checked to make sure that you have the correct replacement cartridge?
In general if it simply will not go into position and you know you have the correct cartridge, then you need to take it back to where you bought it and request a replacement - because it is defective.
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