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Vittorio,
you should contact the manufacture during normal business hours error 5100 is not an error code I'm not familiar with. 404 => site not found is very common. More information please
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Code 5100 refers to a carriage that is not freely moving from side to side. Look to the far left and right for anything that would impede the carriage path.
Also, it is possible that the clear plastic encoder strip just behind the carriage path has become smudged with (most often) grease. You can clean the strip with a cotton swab dibbed in alcohol.
It sounds like the fine cartridge movement is being restricted.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
error code 5100 means it cannot recognize the follwing UO51 cartridge. A lot of the time the cartridges need to be re-set. for this :--
Remove both cartridges, turn off the printer for a few seconds. Then, restart your printer and wait for it to warm-up. When it's finished warming up and you see the error code for missing ink cartridges, open the printer and insert both of them and close the printer.
That might take care of it because the restarting of your printer, "fakes it out" every once in a while.
Try this... it worked on my MP450... Turn the printer on and open the lid, it shows the cartridges. Now let the cartridges settle to the left. You can notice that the cartridges run on a metal belt. It might be dirty, mine showed a black stripe on it. Take a cloth, a cleenex will be fine and clean it up. Move the cartridges to the right (force them with your hand) and clean the part of the belt left behind them. Now turn it off, close it up and turn it back on. It should work
Have you taken the printer apart? as the issue I had with our spare printer was that the home mechanics around here had taken ours apart for some reason and had not put the paper roller pin back in correctly. it was sticking out preventing the ink tank holder from moving.
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