Plantronics Voyager 500A Deskphone Adapter for Voyager Series Bluetooth Headset [ Pla... Headset Logo
Posted on Sep 10, 2010
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Base unit won't work. Won't answer phone. Blue light is out and pressing switch doesn't get a response.

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  • Expert 537 Answers
  • Posted on Oct 31, 2011
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You want to make sure you have the approved Plantronics AC adapter, and it's plugged into a wall outlet, and connected securely to your base. If the lights don't come on like they should, carefully follow the compatibility and pairing instructions in the manual (see link below) and check to see how the base responds. If you're still having problems, then in the words of Doctor McCoy: "He's dead Jim."

Plantronics Voyager 510S User's Guide

Good luck from Headsets Direct!

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