Plantronics Radio Communications - Recent Questions, Troubleshooting & Support


  • Universal Bluetooth headset for Apple iPhone 6/5s/5c/5, iPhone 4s/4, Samsung Galaxy S5/S4/S3, PC Laptop, and other bluetooth device;
  • Deep Sleep mode extends battery life;
  • Noise-cancelling microphone reduces background noise;
  • Fits comfortably in either ear with a super soft gel ear tip;
  • Super easy and fast paring with your smartphone or other Bluetooth device.
Amazon com Charm sonic Bluetooth Headphones V3 0 Handsfree Stereo Wireless...

Plantronics... • Answered on Feb 27, 2021


I just had this happen to me. Like yours mine just kept buzzing and the on and off switch had no effect. It just kept buzzing.

The way I was able to fix it was to reset the device by holding both the mute button and the call pick up button until the buzzing stopped. It took only 3 seconds to fix and it immediately began to work. When I switched it on the buzzing was gone and it was working again.

I hope this helps anyone as I didn't see and answer to this issue online anywhere and had to figure it out myself. Take care.

Plantronics... • Answered on Feb 25, 2021


No plantronics have replaced 995h a model with 995h b model. They use different dongles. Very good reason to hack the protocol

Plantronics... • Answered on May 21, 2020


17 jun 2010

Thank you safauoc! I am going to look into the matter of replacing the battery on the now discontinued and very expensive Plantronics 590a.
753f191.jpg It came as a very big disappointment to learn that this headset is not compliant with Bluetooth V2.0 and the Blutooth Handsfree Profile. To get it to work with Skype, I had to purchase the Plantronics BUA-100 dongle - which was also very very expensive.
883c841.jpg Now the battery is evidently failing - and the 590a's range is getting shorter and shorter.

I do not think that Plantronics has managed this device's roll-out in a competant manner.

Plantronics... • Answered on Jul 15, 2019


I too have the same problem as jessehaye154, does anybody know of a solution?

Plantronics... • Answered on Jul 15, 2019


If it is the internal CMOS battery, it should be an easy swap. There is a high potential that this will reset the radio settings and you will lose all saved channels/frequencies, and have to reprogram them. Cell size is usually a CR2032 or CR2032R. The R is for the rechargable version, but not all equipment will do that. If it isn't a black socket that you can easily pop batteries in and out of, you may have to buy one with solder tabs or wires already attached. I don't reccomend trying to solder directly on the battery because it can fail and even expload from the heat.

Plantronics... • Answered on Mar 17, 2019


I'm not sure what you're asking. Do you want to repair it or do you want to know where to get it repaired? Below is the link to the manual. It also has a number to call for a repair center. https://www.plantronics.com/content/dam/plantronics/documents-and-guides/en/user-guides/discovery975-ug.pdf

Plantronics... • Answered on Feb 02, 2019


Your order number is irrelevant to anyone except Plantronics Support and the vendor, and you should not quote it to anyone but them.For anyone to help you, you need to make an effort yourself. e.g. Instead of stating you 'need help', read all the product's manuals, take the installation steps suggested, and then state specifically what your problem is.These pages may help you:https://www.plantronics.com/us/en/support/product

Plantronics... • Answered on Dec 28, 2018

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