Plantronics Radio Communications - Recent Questions, Troubleshooting & Support

  • Defective battery
  • Defective charger

Plantronics... | Answered on Jul 22, 2019

17 jun 2010

Thank you safauoc! I am going to look into the matter of replacing the battery on the now discontinued and very expensive Plantronics 590a.
753f191.jpg It came as a very big disappointment to learn that this headset is not compliant with Bluetooth V2.0 and the Blutooth Handsfree Profile. To get it to work with Skype, I had to purchase the Plantronics BUA-100 dongle - which was also very very expensive.
883c841.jpg Now the battery is evidently failing - and the 590a's range is getting shorter and shorter.

I do not think that Plantronics has managed this device's roll-out in a competant manner.

Plantronics... | Answered on Jul 15, 2019

I too have the same problem as jessehaye154, does anybody know of a solution?

Plantronics... | Answered on Jul 15, 2019

They're not listening...

Plantronics CS55... | Answered on Apr 23, 2019

If it is the internal CMOS battery, it should be an easy swap. There is a high potential that this will reset the radio settings and you will lose all saved channels/frequencies, and have to reprogram them. Cell size is usually a CR2032 or CR2032R. The R is for the rechargable version, but not all equipment will do that. If it isn't a black socket that you can easily pop batteries in and out of, you may have to buy one with solder tabs or wires already attached. I don't reccomend trying to solder directly on the battery because it can fail and even expload from the heat.

Plantronics... | Answered on Mar 17, 2019

I'm not sure what you're asking. Do you want to repair it or do you want to know where to get it repaired?

Below is the link to the manual. It also has a number to call for a repair center.

Plantronics... | Answered on Feb 02, 2019

Your order number is irrelevant to anyone except Plantronics Support and the vendor, and you should not quote it to anyone but them.

For anyone to help you, you need to make an effort yourself. e.g. Instead of stating you 'need help', read all the product's manuals, take the installation steps suggested, and then state specifically what your problem is.

These pages may help you:

Plantronics... | Answered on Dec 28, 2018

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