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Posted on Jul 16, 2017

Error during planning

Mine's a TomTom One XL with Western Europe pre-installed. Having backedup using Home 2, I restored using Home 2 & now the minor roads(residential roads, eg - mine) don't show - so I get the Error DuringPlanning message. It's starting to seem like a map corruption, but asit's a pre-installed map I wouldn't know how to get it back... Any ideas? Are you aware of a problem where the residential road detail is lost?

  • 2 more comments 
  • 5StringBass May 11, 2008

    Many thanks - I really hadn't expected such a quick response - especially on a Sunday!

    My TomTom (bought less than one month ago) did come with a disc but only for the manual, a few voices etc. The total on disc is about 230Meg - the WE map alone is over 900Meg.

    I noticed today a warning on the TomTom site that data might not transfer properly if (the device?) is connected via a hub - and that you should quit any virus software.
    http://www.tomtom.com/support/product.ph...

    Not sure how I'll find the 'on-line copy' but I'll give it a try.

    Many thanks once again for such a swift response.

  • flybywire Oct 25, 2008

    after having updatedthe software from tom tom i had toshoft the post codes to get some room then it was all down hill then . end result is i just keep getig error during planning and no route .



    i have installed a 2gb card and all the software is on it Tom Tom havent been able to help

  • Anonymous May 11, 2010

    I should imagine you're looking for TomTom Western and Central Europe map version 720 build 1803 or something like that - I expect that's the version you have. I would expect a Google search would bring some help.

  • Anonymous May 11, 2010

    This is neither a clarification request nor a solution - but there are only two options available in the reply 'Post a' drop-down box.



    I agree with you that the most likely cause of the problem is a corruption in the mapping data. When I purchased my TomTom I was supplied withe a copy of the maps on a CD. This is what I used to restore the corrupted map data. If your unit did not come with the CD, I'm not sure how TomTom expects you to find a foolproof way of restoring the files. As yours is a perfectly legal satnav, I'd have no qualms about searching the net for an on-line copy. There are plenty of sites with the information, but Terms of Use prevent me from giving their address.

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 04, 2008

SOURCE: off road maps or google earth image

You need to use a thrird pary software package called Tyre whic is free to downlaod and use. It's seems to work quite well.

Software Link:
http://www.janboersma.nl/gett/index.php

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Anonymous

  • 515 Answers
  • Posted on Jul 27, 2008

SOURCE: I bought US maps and my tomtom one stuck on the first screen.

Tried a reset?
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

Jon Piercy

  • 67 Answers
  • Posted on Jan 04, 2009

SOURCE: 4 Maps Installed, only 3 Visible

you may have run out of memory for the full map, your device can use a 2Gb max SDcard which should be enough for all your maps. It will have put placeholder there and tryed to drop the full map but you can only see the bit it could store to the memory.

Anonymous

  • 1 Answer
  • Posted on Jan 18, 2009

SOURCE: need an activation code for a western europe map

give me you produt ID and I send you the code.

compusat

  • 373 Answers
  • Posted on May 27, 2009

SOURCE: Activation code Western Europe v660.1256

The activation code for the unit and map details supplied is

T2JT3 HX6ZC GBYQG

This code will only work on this unit.

If you have a different unit or v6 map, submit the details and I will help if i can

Please rate and remember to say thanks

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