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I bought a MP4 player, well its chinese and it has SONY digital player printed but I dont hav a driver disk to plug it to the pc and exchange data, Please help me to get along with this problem.I bought a MP4 player, well its chinese and it has SONY digital player printed but I dont hav a driver disk to plug it to the pc and exchange data, Please help me to get along with this problem.
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Why is my mp3 and mp4 player not being detected by my computer when I connect it?
This may be caused by one of the following: 1. Minimum system requirements were not met. 2. Corrupted drivers. 3. Computer restrictions. 4. Power issue.
To resolve this issue, try the following solutions:
SOLUTION 1 - For brand new player or first time connecting to this computer.
For Windows XP users: verify the following operating system requirements are met. - Windows XP SP2 or higher - Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. - Download the hotfix from http://support.microsoft.com/kb/939211. - Run the hotfix.
For MAC users, see mp3 and mp4 player not recognized by a MAC OS
NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.
SOLUTION 2 - Refresh the driver
STEP 1 - Connect the mp3 and mp4 player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Image .
STEP 2 - Check under Device Manager 1. Right-click My Computer, and select Manage. Image 2. Click Device Manager on the left pane. Image
NOTE: mp3 and mp4 Players can connect to your computer in MSC or MTP mode. Exceptions are mp3 and mp4 Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for mp3 and mp4 Players when used with Windows OS.
The mp3 and mp4 player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
STEP 3 - Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Your MP4 driver disk must be installed and run BEFORE you hookup the MP4 player. If you have done the faux pas above, all the installs in the world will not fix it. You MUST remove the USB driver. Use Device Manager. In XP, this is found by right clicking my computer and selecting properties. In properties select the hardware tab and choose 'Device Manager'.
Stop here. If you have no idea what I wrote, review 'Device Manager' on the Windows Website or ask a KNOWLEDGEABLE friend for help. See http://support.microsoft.com/kb/310123.
Now, select the MP4 device, while it is plugged in to the USB port, and right click. Select 'Uninstall'. Remove your MP4 device when device manager is done.
Close Device manager and all the other windows. Start your USB install from scratch, without the USB plugged in untill the install asks or completes. I have ALWAYS had successful installs with this method.
Try a different USB port and if that doesn't work, please download a USB driver. If your still having a problem and the iPod will charge with the wall, than please re-install iTunes, or contact apple.
Hope this helps ^^. Please dont forget to rate, Thanks
The computer recongize it as a removable disk.
plug in your mp4 player
click start
click computers
click removable disk
formate the disk
copy and paste you songs.
there could be a glitch in the driver for the player in the computer. what i want you to do is re install the driver for the player in the computer. please post back with the result
I bought a MP4 player, well its chinese and it has SONY digital player printed but I dont hav a driver disk to plug it to the pc and exchange data,
Please help me to get along with this problem.
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