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Posted on Aug 19, 2010
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Frost forms on the inside opening of the chute for the water/ice dispenser. Also frost on the exit chute from the ice cube tray. The frost is present a day or so after I clean it off.

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  • GE Master 1,606 Answers
  • Posted on Aug 20, 2010
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The door flap which releases the ice , on the door , is not closing completely .Usually this is caused by a rusted plunger so both the solenoid and plunger will have to be replaced , These parts are located behind the dispenser board so be sure to remove the top freezer door hinge cover and unplug the plug there , to remove all power going to the door , before attempting this repair . I think the part number is WR62X10055 for the kit .
When it doesn't close , it lets warm air into the freezer and causes frost on the dispenser AND on the ice bin outlet . Also , using 10 glasses or more , of crushed ice a day can cause this .

  • JayeLyn Sep 12, 2013

    I can ssee that the flap is not closing. Will this cause the water hose to freeze also?

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  • Contributor 245 Answers
  • Posted on Aug 19, 2010
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Your inlet valve(located on the bottom behind your refrigerator) is going bad.

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It's a very common problem; The flap isn't sealing tightly after ice is delivered through the chute. Clean you ice maker, removing all the ice, and then stuff the exit chute with plastic grocery bags. The bags will force the flap tight against the chute, and add a layer of insulation from room air. Keep an eye on ice development, for a few days, and if you're confident you've found the problem, order a replacement ice door.
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I had the exact same problem. My neighbor has the same refrigerator, and told me that there is a solenoid in the door, behind the panel where you select between water, crushed or cubed ice. You can carefully remove that panel to expose the solenoid, which is on the right side of the dispenser water line. I have the model GE GSS25. The plunger on the solenoid gets rusty buildup on the outside of it from the moisture and water splashing from the dispenser. You might try wiping the exterior of the solenoid, and working it up and down so that it moves freely. If not, it's a cheap replacement part you can order from GE. The solenoid shuts the trap door which opens when you get ice from the dispenser. If the solenoid plunger does not move freely, then the trap door hangs open, and warm moist air enters the freezer through the ice shute, causing frost.
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I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

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first check would be to see if the flapper door is closing all the way in the dispenser area. best way is to remove the ice bucket and shine a flashlight from the front up into the disp door area and look for light around the door from inside the chute.

another check would be to make sure the door delay mechanism is connected an not allowing the dispenser door to close to fast trapping a cubes in the door and causing an air leak in the chute..

Keep in mind if you use alot of crushed ice frost build up is faster than with just cubed.
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