The door flap which releases the ice , on the door , is not closing completely .Usually this is caused by a rusted plunger so both the solenoid and plunger will have to be replaced , These parts are located behind the dispenser board so be sure to remove the top freezer door hinge cover and unplug the plug there , to remove all power going to the door , before attempting this repair . I think the part number is WR62X10055 for the kit .
When it doesn't close , it lets warm air into the freezer and causes frost on the dispenser AND on the ice bin outlet . Also , using 10 glasses or more , of crushed ice a day can cause this .
Your inlet valve(located on the bottom behind your refrigerator) is going bad.
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