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XP unable to recognise my GSA-4163B as a recorder. I have a Benq DVD-rom and the GSA. neither appear to play dvd or cd except by considerable fiddling with eject and reload before explorer recognises that a cd has been loaded. Up until a few weeks ago everything work fine. I recently upgraded Roxio easy cd& dvd vn 6. This apparently signalled the start of my problems. I've re-installed the original Roxio 6 but still got the problem.
When trying to run a cd for example, not detected automatically, open explorer, no cd shown. click on cd, says 'load a disc'. The description of the drives changes from DVD to CD-rom as well. When I try to run Roxio disc copier - it says no recordable unit found.
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Are you sure that your ROM can't play the disc or is it that you don't have a program to play the disc? To my knowledge Windows XP didn't come packaged with a DVD Decoder program; except for XP Media Center. There are some FreeWare programs out there that you can download, or you can pay for the program that decodes DVDs so that you can watch them.
If your DVD isn't recognizing any type of DVD that you put into the ROM, then try playing a CD\DVD player cleaning disc in it. If that doesn't work, then you will probably have to get another DVD-ROM.
If your DVD drive don't show up in device manager and if there's no yellow exclamation mark in device manager, try to check IDE or SATA cable connection from your DVD drive to the motherboard. Also check the cable itself (are the wires inside broken?)
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