This is a defrost problem most likely caused by a defective defrost thermostat. It is located in the freezer compartment behind back wall on top right hand side of coils and usually has a brown and an orange wire connecting to it. It should have continuity when checking with a volt/ohm meter when it is frozen and read open when it is warm.
I have seen many of the newer electronic temperature model bottom mounts with defective control boards as well that cause the fridge to skip the defrost cycle.
Good luck!
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