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Posted on Jul 06, 2017
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Kenmore elite countertop microwave/convection oven

Our five-year-old Kenmore elite countertop microwave/convection oven (series 721-64282/3/9) has an opening on the right inside that was covered by a metalicized paper about 4''X6''. Today during normal use it caught on fire. We removed the paper, but we are not comfortable leaving it off because it will get stuffed with food spray and we think the metalicized paper might be keeping some of the microwaves from getting loose. HELP!

  • acmservice Aug 28, 2017

    I expect yuo have taken care of this by now but just for future reference or for others with the same issue, The Cover you mention is actually made of Mica. Its only Job is to keep food splatter from getting into the wave guide. Where the microwave energy comes out.It can be removed and used temporarilly, but make sure you cover whatever your cooking. The Mica covers are not expensive, you need to clean the area perfectly clean before you install the new cover. There are places on the internet that sell sheets of the Mica and you can take off your old cover and trace a line around it and cut out a new one from the sheet. It is pretty cheap and easy to do. You want to always make sure you keep those covers clean and wipe them with a DAMP cloth, with maybe a little 409 or glass plus, dont push too ******* it when cleaning and do not saturate.

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1 Answer

jeff5may32

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  • Kenmore Master 1,258 Answers
  • Posted on Jul 06, 2017
jeff5may32
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Joined: Mar 17, 2009
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Time for a new cover plate or a new microwave. Depending on the age of the unit, the part may not be available anymore.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 13, 2007

SOURCE: my microwave is sweating

No. This is usually a sign of poor venting or air flow. It's possible that the coling fan is not circulating the air properly due to a problem with it or maybe the air vents are blocked. Also, there needs to be a couple of inches around a countertop model on all sides - especially the back - to ensure air flow. Look for buildup on the back vent grille. You can listen for the fan to be running and feel the air flow while it's running. If it's weak or not there, it needs inspection / service. A lack of air flow can cause the magnetron to overheat and be damaged. If this is a built-in model also check your air filter, air duct work and outdoor vent flap. Write back if you still have trouble.

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Anonymous

  • 180 Answers
  • Posted on May 30, 2009

SOURCE: sharp R-1871 microwave/convection oven. Microwave will not work

This may be due to the microwave section not working. Check the high voltage diode if it is ok, replace the Magneton.

jse2005

silvio potito

  • 103 Answers
  • Posted on Jul 25, 2009

SOURCE: I have a Kenmore Microwave Oven - Elite Series -

make sure you have the oven plugged into a designated outlet...what I mean by that is...the outlet your plugging your oven into must be wired right to the fuse box by itself...because the oven will take most of the power from that one fuse for itself...also make sure the fuse is rated for what the oven needs....on the back of the oven, it will tell you how much current it takes...(???Amps), if it says 12 amps for example...the fuse should be 15 amps...if its lower that 12...it will keep blowing....if all of what I said check out then your oven has developed a short circuit...most likely the high voltage diode or magnetron....have it serviced....

Anonymous

  • 12 Answers
  • Posted on Aug 04, 2009

SOURCE: My mothers Kenmore countertop microwave oven

There is a GE/Kenmore recall: http://injurylaw.reganfirm.com/2007/12/articles/defective-products/cpsc-notice-ge-ge-profile-kenmore-microwave-ovens-recalled/. I don't know if your relative's models are involved. I suggest that you file an incident report with the Consumer Product Safety Commission.

Oscar Agnes

  • 347 Answers
  • Posted on Oct 03, 2009

SOURCE: My countertop 721 Microwave lost both light

maybe the fuse/bulb is busted.

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No. This is usually a sign of poor venting or air flow. It's possible that the coling fan is not circulating the air properly due to a problem with it or maybe the air vents are blocked. Also, there needs to be a couple of inches around a countertop model on all sides - especially the back - to ensure air flow. Look for buildup on the back vent grille. You can listen for the fan to be running and feel the air flow while it's running. If it's weak or not there, it needs inspection / service. A lack of air flow can cause the magnetron to overheat and be damaged. If this is a built-in model also check your air filter, air duct work and outdoor vent flap. Write back if you still have trouble.
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