Computer powered on with a black screen stating that I needed to use my reboot disc. I am now at the blue screen and not sure what to do next. There are options of using the boot sequence and/or maintenance among others. This is a XPS 700 DELL. I am now using my laptop for this communication. My email address is [email protected]

Hello,

You may follow the steps mentioned below to restore the Dell XPS M1330 to its factory default:

1 Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the

computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

3 On the next screen that appears, click Restore.

4 On the next screen, click Confirm.

The restore process takes approximately 6-10 minutes to complete.

5 When prompted, click Finish to reboot the computer.

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

6 When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the screens that

appear, such as the End User License Agreement, are the same ones that appeared the first time the

computer was turned on.

7 Click Next.

The System Restore screen appears and the computer restarts.

8 After the computer restarts, click OK.

9 You will need to run Windows Update as well as Live Update for your virus protection as these will be seriously out of date.

Hope this helps..

Remove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

Hi,

To restore your Dell computer to it's original factory settings, here's how:

To use PC Restore:

1. Turn on the computer.
   
   

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

1. Immediately upon seeing the blue bar, press .
   
   

If you do not press in time, let the computer finish starting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

1. On the next screen that appears, click Restore.
   
   
2. On the next screen, click Confirm.
   
   

The restore process takes approximately 6-10 minutes to complete.

1. When prompted, click Finish to reboot the computer.
   
   

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

1. When prompted, click Yes.
   
   

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

1. Click Next.
   
   

The System Restore screen appears and the computer restarts.
After the computer restarts, click OK.

Thanks and have a good one.

Oliver

Then what happens next? did the computer successfully restarted after the diagnose?

You can restore the system to Factory condition (out-of-box state) by doing the following:

1) Press the power button till the machine goes off

2) Now hold the 0 (zero) key and tap the power button once to switch on the system

3) When you hear the machine beep release the 0 button.

4) On warning screen select Yes for system recovery.

5) Select Recovery of Factory Default Software and hit Next

6) Select Recover to out-of-box state.

7) Click Next to Start recovery.

You should be able to restore the computer to out-of-box state.

Please feel free to get back for any further assistance.

If you find this solution helpful, please do not forget to rate and leave your comments.

Thank you for choosing Fixya.

To use PC Restore:

1. Turn on the Computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2. Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the Computer finish restarting, and then restart the Computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

3. On the next screen that appears, click Restore.

4. On the next screen, click Confirm. The restore process takes approximately 6–10 minutes to complete.

5. When prompted, click Finish to reboot the Computer.

NOTE: Do not manually shut down the Computer. Click Finish and let the Computer completely reboot.

6. When prompted, click Yes.

The Computer restarts. Because the Computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the Computer was turned on.

7. Click Next. The System Restore screen appears and the Computer restarts.

8. After the Computer restarts, click OK.


Good Luck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi,
Bsod, 2 possibilities, hardware defect, and software problem,So check software.

Re-boot, keep tapping F8 while booting, enter black screen area, choose last known good, top 1

or, reboot again, F8 again, black screen, choose safe mode this time,

if/when booted, system restore, go back in time, re-boot.

or, Operating system disc in drive, reboot, when it says boot from disc, hit return, repair the o/s with the disc, (( care needed not to re-install ))

let it finish
reboot
test

I hope this helps
Regards

If you want to restore the computer to its original state, these instructions are available from the DELL website:
(http://support.dell.com/support/edocs/systems/ins6400/en/om/trouble.htm#wp1064167)

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:

1. Turn on the computer.
   
   

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

1. Immediately upon seeing the blue bar, press <Ctrl><F11>.
   
   

If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

1. On the next screen that appears, click Restore.
   
   
2. On the next screen, click Confirm.
   
   

The restore process takes approximately 6–10 minutes to complete.

1. When prompted, click Finish to reboot the computer.
   
   

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

1. When prompted, click Yes.
   
   

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

1. Click Next.
   
   

The System Restore screen appears and the computer restarts.
After the computer restarts, click OK.

don't hit ctrl, f11 instead hit F8 and then go into Dell Factory Image Restore, that will wipe, format and reinstall all the factory software that's stored on the Recovery Drive (usually the D: drive) good luck.

http://virusremoval.vpweb.com

New York