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Diagnostics can be run on supported Dell devices with a full version of Windows.
Already have an error code from running ePSA diagnostics?
Dell devices come with preboot diagnostics to capture error codes. If you have already run a preboot system assessment (ePSA), enter the error and validation codes with your Service Tag below and complete the steps to resolve your issue. Enhanced Preboot System Assessment
Error Code (without 2000-prefix) *
Validation Code *
Service Tag *
Part Serial # (optional)
Boot to the XP CD, Enter recovery console by pressing "R" at the 1st prompt, run the command CHKDSK /P and see if the system will boot normally after the command finishes running. If nothing changes, then the hard drive will need replacement