Everything was fine until my daugther connect a projector to the external VGA port, then we lost the sound .
Verify if the system detected the auidio device:
go to control panel and then system, hardware tab, then device manager
if no errors on the sounds and video controller mean that device is installed; if has error then reinstall the driver of your device.
if no error on the device
verify the taskbar if find the volume maybe its muted. and the the connection of the speaker.
may this help. thank you.
please leave comment before you rate.
Dear amipales :
I can't see any errors in system, however you can test your sound port by connecting any external speaker, If you already used external speaker, then in can guess that the wire connecting to the port maybe lessen or something materials connecting to the speaker. you can try fixing that by your own, however if afraid to open the system i'd rather suggest that repairman is very suitable in that case.
wish you good and have a nice day!
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Dear melvanz
I have done all the steps you have mentioned . The system detected the audio device without any error and the I installed the suitable driver from Toshiba and the volume is not muted,I verified all the devives in the device manager and I didnot find any conflict all the parts works fine. I also formatted the harddrive and used the recovery DVD to reinstall the operating system without but still have the same problem .
thank you.
Dear melnavz
I talked today with toshiba support and explained the problem, I send the pc to be repaired in toshiba repair center.
Thank you
Have a nice day!
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