Acer Aspire 5500 5570-2609 Laptop Logo
Posted on Nov 12, 2009
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Have problems connecting to internet explorer via any wireless router with my acer laptop for some reason. please help

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  • Expert 72 Answers
  • Posted on Nov 29, 2009
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For the driver:
http://us.acer.com/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

Lee Hodgson

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  • Acer Master 4,810 Answers
  • Posted on Nov 12, 2009
Lee Hodgson
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Hi,

The wireless drivers may be corrupt.

This method will hard reset the wireless drivers back to default settings, but before you perform this remove power from the modem and router for 2 minutes reconnect power and wait another 2 minutes for them to settle down.

Right click "computer" select "manage" and then "device manager", a list will populate, then click on the + sign next to "network adapters" and right click on the wireless adapter and "uninstall" the device, reboot the PC and wait for windows to detect the wireless card and install the drivers for it, this will appear in the system tray (bottom right hand side) when its done try to connect again. Also please remember to turn on the switch or use a keyboard toggle to turn on the wireless radio.


Good luck.

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Welcome to Fixya

Since the computer was able to detect the wireless router, there should be no problem connecting to the internet. Please go to the computer command prompt by clicking start menu then type in to the start search bar CMD then press enter. Type at the command box ipconfig /all .

Please reply to this email reagarding all the details you will see when you do the ipconfig /all.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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