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There aren't any such drivers. The drive control protocols are standardized. Just do Windows Update a few times and make sure the thing's connected when you restart storage subsystems (pretty much a reboot; though installing Nero will of course get things going if you don't love Vista built-in tools.)
You definitely should call LG--your new gaget isn't working, and it is under warranty. Or try going to their website to see if they have any software upgrades--sounds like you have a bummer, and perhaps a reinstall from their website will do the trick.
There are many causes one a slow processor speed ( even by pentium III 933mhz stuttered when i was playing divx) two needing to update the dvd software . Third the lense being dirty spay compressed air into the drive.
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