Hi,
There are a few reasons this would happen, The options are a bad USB cable, a faulty driver in your PC, a failed circuit board in the enclosure or a failed circuit in the drive itself.
First try the drive on a different PC and see if it works. If it does reply back and we can look into the failed driver. If it doesn't then take it to your local PC shop and have the technicians test it with a new USB cable, if it works buy the new cable. If that also fails to work have the technicians move the hard drive into a new enclosure.
If it works in the new enclosure buy the enclosure and your on the way. If it doesn't, then the hard drive itself is the problem. If that is the case you will need the help of a data recovery pro to retrieve your data. If this is the case reply with your location(Country, State and City) and I will assist you in finding a reputable pro to assist you.
Hope this helps FixYa,
Chris
In the past I have had problems with external esata drives. Unplug the drive and turn the computer off. Plug the drive back in (with the computer off) and restart the computer. Look if the drive is there.
Don't forget that external esata drives also need an external power supply.
SOURCE: my external hard disk 320 gb storejet is not
You'll have to work your way through the various options but using the device manager menus and options, you need to give your drive a name or letter incator.
Avoid A:, B:, C:, D:, E:, F:, or G: depending on how many HDD and Disk drives you have.
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