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Posted on Apr 28, 2017
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Drain pump problem and housing removal

Hello, I believe that the drain pump on my Lg Tromm wm2688hnm washer is broken. I got a message to clean the filter and hose. I did that but I still had the same problem. I found very liitle gunk in the hoses. I proceeded to removed the silver panel from the back of the washer and noticed that a grinding noise was coming from the drain pump as it was in rinse cycle. I also found a small black piece of plastic in the filter the second time I ran a test. Are there 2 drain pumps or just 1? Also, how do I remove the housing of the washer to get to the pump? Thanks

1 Answer

robert

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  • LG Master 2,548 Answers
  • Posted on Apr 29, 2017
robert
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Joined: Jan 12, 2010
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Go to appliancepartspros.com or repairclinic.com. Enter your model number. Look thru parts until you find the pump. There you will find a how to video. Pretty easy repair/replace. Good luck.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 16, 2008

SOURCE: How to clean out drain hose

I was actually able to fix this problem by blowing out the drain hose with an air compressor. The drain hose was full of beach sand.

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Anonymous

  • 99 Answers
  • Posted on Feb 07, 2009

SOURCE: LG Tromm Model # WM2075CW doesn't drain - water everywhere!

This is joyce
I hope you have not been waiting long for this answer, go to the website lg.com dowload your document on your washer put in your model # first and then it will give you all the info you need on that machine even trouble shoot it and codes. I hope this helps.
thanks,
joyce

Anonymous

  • 1 Answer
  • Posted on Jul 06, 2009

SOURCE: Have a LG Tromm wm2688hnm and is leaking water?

If leaking from the bottom it could be a number of things and you would have to remove the back panel to start. Then do the rinse and spin and using a flashlight try to locate the leak. Have towels handy. For us, in our 5 yr old LG - the bellow (the black large tube connected to underneath the tub) had holes in it. A $10.00 part online.

Anonymous

  • 1 Answer
  • Posted on Mar 16, 2010

SOURCE: LG WM2010CW filter drain no draining

In all likelihood the rubber drain hose is clogged. I had the same problem with my LG front loader. The hose was clogged with sand and dirt almost the entire length of the hose. The following solution is far simpler than taking the dryer apart to clear the drain hose. Besides I figure this same thing could keep reoccurring with all the sand and dirt we get in our clothes here in East Texas.

I purchased about 4 feet of 3/16 inch OD vinyl tubing and adapted it to fit on the end of a garden hose. The adapter gizmo included a valve so I could control the water flow and not give myself a bath. A picture of the gizmo is included below. Make sure that when you connect the water hose to the faucet that the faucet valve is just slightly opened and that the gizmo valve is closed. Using the gizmo is straight forward. First remove the drain filter and than insert the vinyl tubing in the end of the rubber drain hose and slowly open the valve on the gizmo. Make sure you have a large pan or bucket underneath the drain hose to catch the debris and water. Slowly advance the tubing up inside the hose until it won’t go any further. By this time water will also be running out of the drain filter cavity which will indicate the clog has been removed. Continue back flushing for a few more seconds to assure all the debris has been cleared, than clean up and you’re finished.


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Anonymous

  • 298 Answers
  • Posted on Jan 13, 2011

SOURCE: my LG TROMM washer displays an error code DE when

its the door not closing all the way shane

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sounds like a bad or clogged water pump but may also have to look the door switch which on some models wont allow it to spin or agitate? a bad motor coupler will not allow spinning or have bad weak spin cycle sorry cant be more specific by the way front loads tend to be a pain in the___ to work on good luck
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Sonia, you either have a failed drain pump, or something has bypassed the filter ( bobby pins are notorious for this ) and is jamming up the pump impeller. If you can set the washer to drain/spin and can hear the pump running, you most likely have a impeller that has broken off of the pump motor shaft and will need to be replaced. If you cannot hear the pump running, and can hear a slight humming noise, then there is something jammed in the pump. The pump can be removed and cleared of the possible foriegn object. I can provide instructions on pump removal if needed.
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Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.

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Washer wont drain displays OE. Pump makes a vibrating sound lie it is plugged already checked filter cleaned it removed hose how do you replace the pump?

Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. If the issue returns then yes you should replace the pump, please check this repair manual on how to replace the pump. Please get back to me if you have any other questions.

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hi Shellinator7.
check the small drain hose on the side of the pump that is clogged, then that is not a failure that will significantly affect the normal operation of the washer. If your washer is not draining okay and you don't mind catching some water that spills out of that pump filter area when you open it up, then you don't necessarily need to remove that front panel and bother with unclogging that small drain hose. If the large hose between the tub and the pump or the discharge hose between the pump and the house drain behind the washer is clogged, then you may need to open up that cabinet.
you could also check out this link and read up some more on this.
LG Tromm front load washer not draining in the spin cycle Google Search
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This is joyce
I hope you have not been waiting long for this answer, go to the website lg.com dowload your document on your washer put in your model # first and then it will give you all the info you need on that machine even trouble shoot it and codes. I hope this helps.
thanks,
joyce
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You have a jammed drain pump and will require the pump to be removed and cleaned out.  You will need to call a qualified LG technician to resolve this problem.
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