LG Washing Machines - Recent Questions, Troubleshooting & Support


LG Washing... | Answered 3 days ago

Check that the magnet that is fitted to the lid of the washer is present or whether it has moved.

LG Washing... | Answered on Mar 29, 2020


LG Washing... | Answered on Mar 29, 2020

Hi Adrianna,

Perhaps you have washed too big of a load causing the motor to lock up.

This is from LG:

"An LE error code on the washer's display indicates that the motor is locked, possibly due to a heavy wash load.
Large and heavy sized loads will put a strain on the motor, causing the LE code to occur. Performing a reset on the washer will normally resolve this error with a reduced load size. But if the error code displays on every washing cycle, the unit will require a repair service."

Have you tried restting the machine?


If you have done all this, and still not working, will probably to call a repairer to come out and have a look at your motor.

Hope this helps!


LG Washing... | Answered on Mar 29, 2020

CD means cool down, press the pause start button, the door lock will open. It is an anti crease cycle. It mentions it in the owners manual, but it is hidden deep in the drying section.
Sgt 48

LG WM-3677HW... | Answered on Mar 20, 2020

Click on the above link for the service manual to your washer...based on your information however, my first thought is you have a damaged main control board. Since power is getting to the unit(hence the beep), and nothing on the user panel is illuminated, that tells me the main board quite possibly is the culprit--it also might include the user interface board(front panel board). We techs call that a cascading failure--one component takes out another and so on...Big question, have you, to your knowledge, had a power outage(where the clocks were blinking) or a brownout(where the lights all dimmed or flickered) in the last 4-6 weeks? NORMALLY, the power going off doesn't cause damage to the circuit boards HOWEVER, when the power comes back on, there is a massive inrush of current that can over-volt the electronics in home appliances(and many other things, too). The chips on the boards that were damaged from the outage start to fail and strange things will start to happen(or not happen) to the affected appliances. I hope I helped you!

LG Washing... | Answered on Mar 09, 2020

All washers keep a certain amount of water in them, though front loaders, especially the newer ones, are prone to odors. This is because the are more energy efficient and use less water. That can result in more residue being left behind on the outside of the wash drum where you cannot see it or access it to clean. Some things that are helpful:
  1. Do not close the door of the washer after use. It will allow the interior to vent and dry out, reducing odors.
  2. Use only the recommended detergents, and in the amounts recommended. Many people use too much soap in HE washers. A tiny bit goes a long way.
  3. Use a front loading machine cleaner - they are sold in most grocery stores. These help clear the residue from the drum, reducing odors.

LG WM-2277HW... | Answered on Mar 08, 2020

Knocking out the power to the power box suggests the RCD or ELCB tripped, rather an MCB?

When the RCD or ELCB trips it is because some current is leaking to ground - either because of a fault in the wiring, power cord or most likely the appliance.

Lots of such faults are intermittent for a time before becoming permanent. Steam irons are particularly prone and washing machines; usually caused by a small water leak...

LG Washing... | Answered on Mar 03, 2020

Over load in motor. Solution: Allow the washing machine to stand for 30 minutes to allow the motor to cool, then restart the cycle.


LG Washing... | Answered on Mar 02, 2020

Hello....Most likely, the main control board is shorted out. Have you had any power outages or brown-outs in the last 4-6 weeks? Power issues such as surges absolutely can wreak havoc on the electronic controls of household appliances! I hope I helped you!

LG Washing... | Answered on Feb 27, 2020

You need an engineer with a fault like that. It either has a board logic fault, or it needs a new motor (wash windings). Both are expensive, so you need the correct diagnosis.

LG Washing... | Answered on Feb 21, 2020

My guess is replace the drain pump. Inexpensive part but kinda hard to get to. Check out repair videos on parts sites or YouTube

LG WM-2277HW... | Answered on Feb 21, 2020

I'm guessing it actually your water inlet valve. Bearing would only sound as drum spins. Does it sound as water is being let in?

LG Washing... | Answered on Feb 07, 2020

A slipping belt is the most likely cause, but the root cause may be a binding bearing causing it to slip. See how easy it is to turn the drum by hand?

LG Washing... | Answered on Feb 02, 2020

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