LG WM - Recent Questions, Troubleshooting & Support

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Suds leaking out a port on back of washing machine LG WM4070H*A

I did all the steps to ensure was right soap and amount, used cleaning tablets to keep odor down. I took it in my own hands and made an overflow and vent. Self explanatory with pictures. More than a year, no suds, no odors. the exit has a short incline to avoid normal splash and the fan on secondary catch chamber keep a constant low air movement. Two outdoor electrical boxes, fan, and pvc, I know, overkill.... Hope it helps someone.

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2/26/2022 2:36:52 PM • LG WM-2277HW... • Answered on Feb 26, 2022
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LG Tromm Not Dispensing Bleach

My wife has been complaining that the bleach and fabric softener dispenser still had water in it after washing. After removing the top to the washer I found that there are 4 components to the dispenser. 1. the solenoid (part of a 3 solenoid bundle) for the cold water, 2 the controller to the solenoid 3. The hose from the solenoid to the dispenser, and 4. The dispenser. After checking that there were no kinks in the hoses. I checked the solenoid found it had power at the right time but the flow was low. I shut off all the water and disconnected the lines going into the back of the washer I found that the cold water filters were clogged. After cleaning them (there were 2 for each hot and cold) The washer worked correctly.
2/17/2022 8:33:07 PM • LG WM-2277HW... • Answered on Feb 17, 2022
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I manage a Moving Company and was wondering if all

Hi just read your posting.In my experience with front loaders they all have transit bolts .The reason being is that the internal bowl and tank are separated from the outside frame by suspension rods and, or springs.The easiest way to tell on most front loaders is to look for the holes in the back of the frame of the machine where the bolts attach the frame to the tank .Hope this helps and good luck.
12/21/2021 6:34:39 PM • LG WM-2077C... • Answered on Dec 21, 2021
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LG Washing Machine Model WF-T1122TP. I would like to know the number of a replacement drainage pump to substitute the pump Model WF-T1122TP

Question edited to add that it is an LG Washing Machine and not a Sump Drainage Pump. Question moved from Larry's Computer category. Please ALWAYS include 'make model (what it is)' in all questions. This model is very little known and parts are not available. The funky connector is so that you can only use LG spares. https://www.google.com/search?q=lg+wf-t1122tp+parts You would have to find a pump that fits and change the connectors on the washer to match the connectors on the pump. Normally insulated spade connectors.
11/27/2021 7:30:11 PM • LG WM1814CW... • Answered on Nov 27, 2021
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Buttons not working on lg washer

I had this problem with another model LG washer dryer and the problem was just the tiny switch (6mm x 6mm) on the circuit board had worn out. They cost about 30 pence on eBay and are very easy to remove and re-solder onto the circuit board as there are only 2 pins. This saved a huge amount of money for a new control board.
8/17/2021 3:28:31 PM • LG WM-2277HW... • Answered on Aug 17, 2021
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Wm1814cw LG front load washer won't engage drain pump

Washer will not drain: The drain water pump is the main part in your washing machine that pumps out the water. If this is defective or has failed in any way, this will be the reason why your washer will not drain the water. Before you order a new drain pump, make sure to check the pump to be sure a small object like clothing or similar has not lodged itself inside of it causing the NO DRAIN issue and even a no spin issue?. If the drain pump is not clogged, you can test it with a multimeter and remove and replace if needed. Read more:  HYPERLINK "http://removeandreplace.com/2014/10/30/fix-washing-machine-that-wont-drain-washer-not-draining-water/" l "ixzz3X2LbXMWJ" http://removeandreplace.com/2014/10/30/fix-washing-machine-that-wont-drain-washer-not-draining-water/#ixzz3X2LbXMWJ The washing machine drain hose is where the water flows through to get the water out. If this drain hose is blocked, kinked, bent, or clogged, the washer will NOT be able to remove the water from the tub. Check the drain hose to be sure it allows the water to flow freely. You can take the drain hose off and run water through it in your sink to be sure it is not blocked. If there is water STILL in the washer when you remove the drain hose, grab a bucket as the water will exit from where you disconnected it The water pump belt (to drain out the water) may have broke or become frayed or loose. If this belt breaks then it is unable to drain and remove the water from your washer. Inspect the belt to see if this is causing the NO DRAIN issue and remove and replace if needed. If the lid switch is not working as required it will cause your washer to not drain (and many other problems). This may be unlikely as a bad lid switch will usually cause your washer to also not agitate or spin. However on some models this can vary. The best thing to do if you have a suspected bad lid switch is to test it. It can fail electrically and or mechanically. If mechanical failure is the issue, you should be able to see if it is cracked, broken, or not in place to make contact with the lid. To test it electrically, use a multimeter set on Ohms and test it for continuity My advice is free cuz God is good! doorswitchtestdryerdoorswitch-undefined-undefined-0_1.jpg doorswitch bypass-lid-switch-unplug-undefined-undefined-2_3.jpg water pump2-undefined-undefined-5_2.jpg washer-fills-and-drains-at-same-time-undefined-undefined-8.jpg
8/15/2021 9:57:28 AM • LG WM1814CW... • Answered on Aug 15, 2021
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Error code dHE

Several reports in Australia of brand new LG Washer/Dryer combo (model number WD14700RD) getting dHE error's with very 1st dry cycle.
I bought a LG WD14700RD last week, and yup, washed fine.

Dryer cycle results in dHE error.
Everytime.
Cycle stops & you just have to power off the machine.

Service man found several possible causes.
He unscrewed the top of the machine off & said dHE errors are related to the dryer components. He started a dryer cycle & watched & lisened to machine.
He observed the dryer fan was not starting up.
He unplugged the power cable to the dryer & replugged.
The fan now started up, but only with cold air.
He then looked towards the front of the machine & noticed several cables had come loose from their sockets, one he identified was the heater element cable.
He plugged that back in & another unknown cable was also loose. He plugged that back in.
It worked.
dHE error gone & dryer fan started & pumped out hot air.

It seems at least a few of these machines during transit (from South Korea?) fail due to cables coming loose from their sockets.
dHE errors result if fan cable & fan heating element cable come loose.
My thanks to WAM electrical repairs in Box Hill (Melbourne) for helpfull advice & successfull repair.
For people looking at buying this machine, it washes & now dries perfectly well & I am happy with the machine.
But beware that this problem is out there (there are several other reports I read) and it have this problem, which is easily fixed but does require a service call out, under warranty of course.
Steve, East Melb.
[email protected]
8/9/2021 10:55:15 PM • LG WM3431 Front... • Answered on Aug 09, 2021
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How do i fix error

Hi.

Error AE is prompted when there is a leak detected at the base of the appliance or when the anti flood safety device gets activated.

Disconnect power by unplugging power cord or resetting circuit breaker.

While power is off remove any water present at the base of the appliance.

If there is no water, check the pressure switch, wiring and control board for faults that may result in error AE. Check also setting of the drain hose at the back (it may cause siphoning), and make sure that inlet valve is not leaking.

Regards.

Ginko
8/8/2021 4:50:35 AM • LG WM-2277HW... • Answered on Aug 08, 2021
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WM0642HW LG water level is too low.I want to get

YES YOU CAN RAISE THE WATER LEVEL ! Raise the top of the washer lid by removing the 4 dispenser screws. Push side of dispenser tabs to drop dispenser down off from lid. Using an opener or flat item, insert into lid front edge to depress inward the metal top hold down clip. Do the left side first then the right side. Raise the lid.You'll see the water level sensor switch on the inner cabinet upper right side. You will see a set screw for a phillips screwdriver. Slowly turn that screw CLOCKWISE about a quarter turn. With washer cylinder emply,and holding detergent dispenser assembly upright so it won't spill water into inner cabinet area, start the washer.You will see the water level rise to a higher set point than just to the edge of the gray cylinder baffels.I have set mine to fill to the edge of the rubber door seal. I wouldn't go any higher than that. I see no need for the water level going over onto the glass window area.Ever since i raised the water level so my clothing tumbles in water instead of wicking up water as before and only becomming fully saturated nearing the end of the wash segment. The new adjustment has ended all of the complaints i had earlier about this washer not cleaning or rinsing well. My laundry is clean the first time around and all my washer needed was a few more gallons of water to work with. LG themselves were of NO help when i called dozens of times before .They just gave me the run around and never a straight answer about the water level except nothing could be done, it was based on laundry load weight, too bad so sad. That was TOTALLY UNTRUE! I found out how to adjust it by another owner of the LG WM0642HW posting this info on how to raise the water level, and how to go about doing it.I've not had to do a single rewash since turning that water level switch higher.Honestly!
7/24/2021 7:49:21 PM • LG WM0642H • Answered on Jul 24, 2021
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DOOR HARD TO OPEN ON MY LG WM2650H WASHING MACHINE

Yes and check hinge
7/24/2021 6:08:41 PM • LG WM2650H... • Answered on Jul 24, 2021
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LG WM3988HWA water filling drum and overflowing during dry cycle

Solution for finding the right part, the (5 way) Valve assembly:Part Number: AP4998623 made by LGhttp://www.appliancepartspros.com/partsearch/model.aspx?model_id=5520795I got the company link from LG. If the link does not work, go the the main website and enter in the model number. appliancepartspro(.)comp.s. I found a service manual for my unit when I removed (by unscrewing) the inside plastic piece of the pump filter. It was located to the right, in a plastic bag.p.s.s. I checked my water pressure, it was 90psi. I think this is why my flow limiter 'shot out' the valve and into the tubing.p.s.s.s. The dryer heater assembly, the duct out, fan, and tubing was filled with so much lint, I was surprised anything could get through.
6/10/2021 1:11:06 AM • LG WM3988HWA... • Answered on Jun 10, 2021
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I moved a front load washer without shipping bolts, can it be fixed?

There is nothing to fix if there is nothing broken. Is there something broken, or not working correctly?
4/13/2021 4:55:22 PM • LG WM-2277HW... • Answered on Apr 13, 2021
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Will not spin, error code 6e

It is funny I don't know why nobody will listen to the original post I too have a LG Tromm. I am getting the either 6E or bE he is not mistaken when he says this is the code that comes up the same thing is happening with mine any answers would be greatly appreciated?
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3/11/2021 9:27:41 PM • LG WM-2277HW... • Answered on Mar 11, 2021
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Lg tromm washer leaking from front door

We have the same problem with our LG washer. Don't think the door can be adjusted but I'm not for sure. I think the gasket is wore out but haven't checked on fixing the problem yet because it barely leaks.
10/27/2020 3:13:02 PM • LG WM-2277HW... • Answered on Oct 27, 2020
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LG WM1812CW washer smell

What is the mater with us that we are accepting this outrageous product flaw?

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!
9/10/2020 6:38:39 AM • LG WM1812C Front... • Answered on Sep 10, 2020
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Ue error code on the display

For "ue" an unbalanced load is sensed three times, re-adjust your load in the machine.

For e1, it could be a water sensor problem. Check to see if the inlet valve is okay and not clogged, water shd be in good pressure. If this is okay, open up behind after taking the plug off the wall. There is a thin tube coming from the switch area to the outlet pump area; disconnect this from the top carefully and blow into it, it should be free; if it is clogged you will hav a water level problem. Unblock and refit carefully.
9/10/2020 6:35:26 AM • LG WM1814CW... • Answered on Sep 10, 2020
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WW2277HW

My guess is replace the drain pump. Inexpensive part but kinda hard to get to. Check out repair videos on parts sites or YouTube
9/10/2020 6:14:53 AM • LG WM-2277HW... • Answered on Sep 10, 2020
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2answers

LGWM2277HW Front Load High Efficiency set Code "LE"

may be a belt problem since you have this sound
thank you
7/28/2020 9:32:39 PM • LG WM-2277HW... • Answered on Jul 28, 2020
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Hall sensor

No. Actually, the Hall sensor, part number 6501KW2002A, is covered by a 7 year part warranty.
7/28/2020 2:32:08 AM • LG WM-2277HW... • Answered on Jul 28, 2020
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