The notebook boots up but once I get the WINDOWS screen, the display goes black. The computer remains on (all the lights are on) but the screen remains black.
Hello There is chance of serious problem with the screen of the Your laptop. This problem is often seen in case of HP laptop which are more then 6-7 months old. So if the laptop is under warranty they(customer care) will replaced the screen for free. If not the will charge few $ and provide you with original screen. Please check with the vendor from where you have bought your laptop. Regards Gizokieth
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