Frequent fuser jams. toner builds up at surface of fuser claws.

Hi There, I have found that there is a bit of toner build up at the fuser entrance, this toner is usually sticky or rock hard, this will block the paper from entering the fuser, scrape the hardened toner of with fingernail or something hard, also clean sensors and rollers using a damp cloth.

please to see the claws. they are 5 claws which pluged on exit unit.
if you open the cover exit you will see them.
the shape like as a tigers claw. but more like as triangle.
they are move by spring, you try to moving. what are they work well?
problem usually cause
- the spring was loose or (you can plug or replace the spring)
- the claws have broken or (you replace a new)
- the claws dirty by crust toner. (you can clean up by your finger or your claw)
good luck.

this is a common problem the uuper fuser claws on the fuser unit are worn the paper folds like a fan replace the upper and lower claws on the fuser unit this will fix the problem

Clean the fuser entrance guide plate,the rollers and the thermofuse and thermistors..100%working

If the fuser heater were defective, you would probably get an error message related to fuser temperature. It may be that there is some residual toner stuck on the fuser roller and it causes the paper to jam. It may also be the other roller in the fuser that is worn. Don't worry too much about resistances; they are relative.

YES this parts is for cleaning purposes to collect toner that was building on the pressure roller .replacement of this assembly is needed if thick toner waste accumulates on the roller

The "wrinkled"pressure roller should be replaced, but how does the Upper fuser roller look? It is probably the main culprit of the jamming. Is the surface deteriorated? It should be fairly flawless (teflon looking). If the surface is looking "rough" it is causing the paper to stick, because this "roughness" is usually a build up of toner that is not being released to wear, so the pages get "stuck" to it rather than passing smoothly through.

Please rate response ;)

Loud clacking sound, jamming in fuser ? sounds like the gear that turns the fuser are bad and not meshing together,
accordion jam is the fingers or claws that ride on the fuser roller are probably worn out ( these can be replaced usually 3-5 ).

You can buy the parts and replace them yourself if a handy person, not that difficult.

1st, you need to find out exactly where the paper is getting stuck.
Is the paper stopping just as it gets to the rollers, or
stops when it goes through the rollers and are getting stuck on the little fuser claws?
If the paper is stopping right when it gets to the rollers, then there is a problem with the fuser drive or drive gears.
This you would probably need to place a service call to have repaired.
If the paper is getting stuck in the claws, then make sure that the claws are not stuck down. All claws should be up against the rollers, both upper and lower claws.
Sometimes they get stuck down or the spring gets knocked off.
Other than that, as long as both upper and lower fuser rollers are in good condition, paper should pass through.

If you have any other questions, feel free to repost.
Good luck.
If I have helped answer your question, please remember to post a rating.
Mac =)

dog ears are usuallycaused by paper hitting something before the fuser or at the fuser. the claws or fingers that ride on the hot rollers are getting worn or are out of place.

to determine the exact location, stop the copy at different locations by
1- make a copy
2- stop the copy by turning off or openning a door

look at the paper does it have the dog ear at that location? no stop it a little further until it does.

My guess is going to be the claws or fingers on the fuser roller.

Good luck