As soon as I start the washer. It starts like normal. But the drain pump comes on too. And it just runs through. The drum never gets a chance to start hold water
It's likely that you have a siphon occuring. Check the position of the drain hose. The bottom of the end of the hose must be above the maximum water level of the washer. In some cases, you may just need to pull the drain hose up and secure it so that it isn't pushed too far down. For other cases, you might need to lengthen the stand pipe by adding a coupler and another length of pipe. (If you have the drain hose going into a laundry sink, you might need to raise the sink if there is no easy way to get the hose secured in a higher position.)
I hope this helps.
Cindy Wells
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