Maybe it is only in the settings, I don't know the details of your ref but I would like to suggest to consult it in the technical experts.... because you said, it is turning on and off but it is working, maybe you only mistakenly click some button but if not, the refrigerator is the problem ( if it is new one, you can return it and replace a new refrigerator but in this case, you need to check it before replacing another one)
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Door left open or temp is too warm. most I found is heavy ice build up on freezer evaporator, very easy to tell, pull out one of the drawer and look on the back wall, it should not have any ice on it (a little frost is OK). It may be bad Evaporator sensor, Evaporator fan motor is not running, door evaporator fan reed switch installed upside down,bad connection on defrost heater connector, bad defrost heater element, open heater HI limit switch, open gap on door gasket and compressor never stop running. If no ice build up and compressor is running but temp is rising then it may be sealed system problem. Good Luck.