Freezer Door The freezer door doors not hang correctly. It hangs down and cannot be "squared" with the fridge door which is perfectly level.

Is the door seal working correctly? If the door has become distorted slightly it might be letting in moisture via a gap in the door seal which will result in the build up in ice.

If you can see ice build up leading from the door area, this will give you a clue to where the seal may be faulty. Check that the door is squared up to the freezer with a spirit level and if required gently bend the door back into place by holding the corner with your feet and adjust from the other corner.

Double check all shelves and drawers make sure they are all pushed back and nothing stuck behind them. If food is hanging over the edge of the shelf that would prevent your door from closing correct. If you check these and still have issues you need a new gasket

sounds like your door is sprung. take door off and lay flat on a table outside of the door down. loosen screws on door liner . screws are hidden under door seal. when all loose not removed make sure door is flat on table. tighten the screws being careful not to move door. reinstall door and it should be ok. this is usually cause be either someone leaning or hanging on the door when it is open. or putting to heavy of items in the door trays.

Check for a draft connecting main body to freezer body, theory is air compression transfer from main compartment to the (smaller) freezer compartment. also a quick fix would be to add more magnet strip or bare the metal that makes contact to the magnet strip that seals the door, if its a latch, Inspect the surface area that locks the latch to mount. Draft checking is achieved by blowing a fan into the smaller compartment, vice versa and having strands of string hanging around in the opposite compartment, if the string nudge indicates an air passage point. Also, check the level of the fridge, if the fridge is uneven (assuming the front is tilted downward) the momentum of the door closing will push the fridge backwards and whip it forward effectively opening the freezer door.

The #1 cause for this problem: The floor beneath the fridge is uneven, causing the refrigerator "box" to be out of square. Adjust the levelers on the fridge bottom to compensate for the uneven floor. That should do it.

Ok you need to defrost this unit eg unplug and leave all doors open for 48 hours then get some "flexy curtain wire (white plastic coated, used for hanging net curtains) this wire is perfect for getting up or down the fridge drain.

Please rate my advice

This problem was posted in the wrong section. My model didn't have it's own, so its in ABB1927DE Bottom Freezer Refrigerator - perhaps you could create a section for it.

As it turns out, I looked more closely at the baskets inside. We had noticed that if the top basket was slid all the way forward when we closed the door that it would close better. So I looked to see if they or the slides were out of alignment. They seemed ok, but then I saw that the way the bottom basket was hanging didn't seem right - it was not quite nestled into it's retainer slot. I took the baskets out and turned the bottom one around. It fit perfectly into it's retainer slot. I then replaced the top one (it was already in correctly) and closed the door. It sealed correctly the first time. I tested it several times after that and it sealed tightly. Closing the top door did not make it unseal as it had done before.

Try turning down the freezer a little.

You can 'thaw' the water line in the door by hanging some towels in the freezer with the door open. Should thaw in a couple hours. At least this way you don't need to empty the freezer.

have you cleaned the condencer? dan

what causes this is the cabinet has moved ( twited ) from not being leveled on first install. what we do is pack the hinge up with a washer.