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If your battery does not seem to charge, then you need to carry out some tests on the device, the battery and the charger. First you insert the battery into another cam corder then you try to charge, if it charges, then it means the battery is okay and if it does not charge, then it means the battery is bad and need to be replaced.
Then i will advice you take the charger and try to charge another device to see if it will work, if it works, then it means the charger is alright but if it does not then it means the charger is bad and need to be replaced.
Finally, test the camcorder by plugging a well tested charger and battery into it and trying to charge it, if it does not charge then the problem is from the camcorder.
Try pulling the battery out and putting it back in then charging it. If that doesn't help anything sounds like you have a battery that needs to be replaced.
I do not know where you are residing.
Anyway. you can go to any of the retailer electronic shops dealing with electronic items.
OR you can go to the retailer from whom you purchased the equipement.
OR you can order on-line from the web site of the manufavcturer.
You'll be trying for another 3 years unfortunately.
I have the same camera and have the same problem.
Bought a new battery, new charger, new usb cord,
downloaded all drivers, read all manuals, contacted
SVP support 5 times and they never responded.
Now I have thrown the camera in the fire and am helping
everyone else who owns a SVP camera to warn future
buyers of their CRAPPY products that never work!
If you persistently leave the batteries discharged, it is unlikely that they will be able to hold a full charge. You should re-charge your batteries at least once a month, even if unused. Put it on your calendar. BTW 2 years old is hardly 'brand new'.
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