Not very often, if ever. Here's a way to test the remote for operation. Turn on the camera on your cell phone. Aim the remote at the camera and hold down any button on the remote. If you see a flickering light coming from the remote, the control is working perfectly. Now hold down the button that doesn't work. If the light flickers, the TV sensor is bad. If the light doesn't work on the suspected button, then the remote is toast, but repairable.
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