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Recover or Reset Forgotten Apple ID or Password on iPhone & iPad
This is all done on an iOS device and is often the simplest way to log back into an Apple account:
Open the Settings app and scroll down and tap on "iCloud"
Tap on the email address at the very top of the iCloud settings screen
Tap on the blue text underneath the password entry that says "Forgot Apple ID or Password?" where you'll have two choices:
If you know your Apple ID and don't remember the password, type in your email address and click "Next" to start the reset process
If you don't know your Apple ID, tap on "Forgot your Apple ID?" and fill out your full name and email address to recover the Apple ID login (yes, you can then do the password reset after you have the Apple ID)
Answer the security questions pertaining to that Apple ID, and follow the onscreen directions to complete the process
At this point you should be good to go, you can reset the password for the account and then login as usual.
Connect it to iTunes and Reset it to Factory Default. If that doesn't work put the iPad into Recovery mode:
To put your device into recovery mode, follow these steps:
you can reset your iTunes password from the iTunes web site, and the associated em address. and restore the iOS device on your computer with the iTunes app
You have to go into Settings -> Mail, calendar ... and add a new mail account as "Other". Put in your email address anywhere you see user name. Choose the POP type of account - IMAP won't work. Use the following for settings:
incoming server: mail.nexicom.net
user: your email full address
password: your password
outgoing server: outgoing.nexicom.net
user: your full email address
password: your password
Tap "Next" and it will likely fail and ask if you want to connect without SSL. Tap "Yes" and you should get all green checkmarks and mail should now work. :v)
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